Description
The Senior Marketing Operations Manager is a pivotal member of AWS's Marketing Strategy and Operations team, responsible for driving both core marketing operational processes and strategic initiatives to maximize performance and impact across the business. This role leads efforts to inspect marketing performance, manage resources, coordinate rhythm of business (RoB) activities, and align organizational planning, while also providing critical decision support to leaders, enabling sales and product alignment, and spearheading strategic planning projects.
Key job responsibilities
Oversee core operational marketing functions such as performance inspection, resource management, and RoB coordination to ensure goals are met and organizational efficiency is optimized.
Drive strategic activities including leader decision support, interlock with sales teams, and alignment of technology and product roadmaps to business objectives.
Facilitate integration and enablement by collaborating with cross-functional partners in analytics, segmentation, finance, and builder experience to ensure seamless marketing operations across domains.
Resolve, triage, and escalate issues from the Voice of Marketing, ensuring timely and effective resolution through specialist channels and partnership teams.
A day in the life
A typical day consists of balancing hands-on management of marketing processes with high-level strategic project execution. The Senior Marketing Operations Manager may begin the day reviewing performance metrics and resource allocations, lead planning sessions, and coordinate across organizational teams on strategic alignment and enablement. Regular interactions include supporting leadership decisions, partnering with analytics, segmentation, and finance teams, and resolving operational challenges identified by the marketing team, all while championing continuous improvement and specialist resolution pathways.
About the team
The AWS Marketing Strategy and Operations team integrates marketing operations across insights & analytics, segmentation, operational enablement, and strategic planning, serving as the hub between the voice of marketing and a network of specialists and stakeholders. As part of a high-impact team at AWS, the Senior Marketing Operations Manager works alongside experts in builder experience, financial management, and product enablement, driving collaboration and operational excellence in support of AWS's mission to deliver innovative cloud solutions for customers worldwide.
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Basic Qualifications
6+ years of professional non-internship marketing experience
Experience building, executing and scaling cross-functional marketing programs
Experience communicating results to senior leadership
Experience presenting metrics and progress to goal to senior leadership
Experience using data and metrics to drive improvements
Preferred Qualifications
MBA
Bachelor's degree in Marketing, Business, or a related field.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $106,400/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.