Overview
When you join the team at Cordis, you become part of an inspiring mission to save lives, impacting millions of people and broadening access to life-saving cardiovascular and endovascular technology. As a global leader for over 60 years, we are dedicated to being the heart of innovation to transform cardiovascular care.
At Cordis, we're teammates, not just employees. We embrace an empowered and one-team culture where teammates are inspired to unleash their full potential. With diverse teams on a global scale, we believe the richness of our experiences and backgrounds enhances the careers of our teammates, the service to our customers, and ultimately, the lives of our patients.
If you love a challenge and are ready to have a direct, transformative and positive impact on the lives of millions, then Cordis is just the place for you.
We are the people behind the people who keep saving lives.
Responsibilities
JOB DESCRIPTION SUMMARY:
The Sr. Clinician, Product Safety and Performance is responsible for activities related to product safety surveillance and risk management, including review of data from clinical studies, literature reviews, complaints, regulatory reporting, product evaluations, statistical trending and potential safety issues. This individual reviews and prepares reports on aggregate data and provides recommendation for further escalation. Prepares Complaint Trend Analysis, product risk assessments including Health Hazard Evaluations, risk management documents and FMEAs. Interface with notified bodies, and/or other regulators and provide input to establish metrics. Interacts with internal and external manufacturing entities as Safety Surveillance representative.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Provide guidance to Complaint Handling Analysts regarding investigation of product related events reported worldwide from patients, customers, sales reps and clinical studies/registries in order to assess product relationship to reported complaint. Contacts customers as needed.
Code complaint files based on voice of customer information.
Maintain and improve established coding guidelines to ensure consistency and accuracy with coding and reporting events
Compose clinical conclusion to be included in the reports to competent authorities around the world
Review of technical investigations and completeness of conclusions for returned product analysis for inclusion in Medical Device Reports. Evaluate and provide feedback; evaluate need for escalation.
Review of weekly complaint report to identify any significant issues that need to be escalated or expedited
Monitor customer complaint data for product quality trends
Generation and oversight of monthly statistical triggers
Review of monthly surveillance data to identify any significant triggers and provide an analysis of the triggered events to identify any safety concerns
Participate in monthly trending board meeting and provide input on actions taken for identified signals
Review/Approve Trend Analysis and make recommendations for further escalation when appropriate
Complete Distributed Product Risk Assessment Health Assessment portion and participate in Management Review discussions by providing surveillance data analysis and severity assessment per risk management documentation
Represent Quality Clinical interests in multi-disciplinary teams during product development
Perform clinical reviews and provide input of clinically related product risk issues during the development of the clinical portion of risk management documents such as FMEA's, Risk Management Plan, Risk Management Report and Clinical Evaluation Report in support of new product development and regulatory requirements
Perform clinical reviews and provide input to Health Hazard Evaluations for known quality issues under investigation.
Evaluate and review of non-Clinical contributions to risk management documents such as FMEAs, Risk Management Plans, Risk Management Reports and Distributed Product Risk Assessments for conformance to procedure, completeness, content and accuracy
Ensure that safety surveillance operations activities supporting product release are efficient, effective and meet target timeframes from both a compliance and business perspective
Provide clinical complaint review as requested from regulatory bodies for individual complaints, annual reports or for certificate renewal
Participate in site or global projects and improvement efforts, as needed
Participate in internal or external audits
Provides education and training of Cordis employees about clinical applications of Cordis products
Responsible for ensuring personal and Company compliance with all Federal, State, local and Company regulations, policies, and procedures
Performs other duties assigned as needed
Qualifications
REQUIRED QUALIFICATIONS:
Must possess a Registered Nurse (RN) degree/ license
A minimum of a Bachelor's degree in Nursing or a scientific discipline is required
A minimum of 5 years of Interventional Radiology/Cardiology or ICU experience is required
Preferred Qualifications
SKILLS, ABILITIES and CERTIFICATIONS/LICENSES:
Experience using vascular interventional devices is preferred
Regulatory Affairs/ Quality Assurance and/or complaint handling experience in the Pharmaceutical or Medical Device industry is preferred
Experience with health hazard evaluations is preferred
Experience interacting with the FDA is preferred
Risk Management experience is preferred
Knowledge of medical terminology is required
Knowledge of regulatory reporting requirements preferred
The ability to collaborate in a cross-functional team environment is required
Knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook) is required
Excellent written and oral English communication skills is required
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
Ability to write routine qualification and submission reports and routine correspondence
Ability to speak effectively before groups of employees of organization
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
Cordis is proud to be an equal opportunity employer and is committed to providing equal opportunity for all teammates and applicants. At Cordis, our teammates all bring different strengths, experiences, and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one-s identity. All our teammate-s points of view are key to our success, and we believe inclusion is everyone's responsibility. Together, we strive to create and maintain working and learning environments that are inclusive, equitable and welcoming.
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Job Locations US-FL-Miami Lakes
ID 2025-12079
Category Clinical
Position Type Regular Full-Time
CORDIS is proud to be an equal opportunity employer, values diversity in all its forms is and committed to fostering an inclusive work environment. We are committed to advancing our culture of belonging, where all teammates feel seen, heard, and appreciated and encouraged to be their authentic selves. Our team is invested in attracting, retaining and growing top talent. Our Teammates are the core of our innovation and success. Cordis is an inclusive, engaging place to work and grow a career. CORDIS is committed to offering reasonable accommodations, upon request, to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact GlobalHR@Cordis.com
