Administrative Assistant Dispatcher

Adecco US, Inc. • Mission Hills, CA • 15h ago

Adecco is now hiring Administrative Assistant Dispatcher for our manufacturing client that has over 100 years of trusted experience in their field. The team here values all individual's that possess strong communication and interpersonal skills, as well as being enthusiastic about helping consumers and assuring their satisfaction.! This is a temporary to hire opportunity for the right candidate!

Responsibilities

Prepare, maintaining and schedule the crew schedule and time for the following day/week

Dispatching crews both at the beginning of and throughout the day and being the most knowledgeable person about where the crews have been assigned and where they are at any point of the day.

Communicating with the customers about scheduling or any changes in the schedule that occur.

Take calls for service calls from customers.

Create dispatch in the system accurately stating the customers description of their needs.

Process previous days paperwork and verify all Field Work Orders required fields are completed.

Coordinate with the Salesperson for the project to review work orders for completion of the contracted work, problems or incomplete work, opportunities for additional work required, safety deficiencies with the work that must be communicated to the customer.

Verify all required fields of Employee timecards are completed and timecards match field work orders - Dates, times, job numbers etc.

Identify Vendor Receipt's job number/customer that materials were purchased for. Advise salespeople of the arrival of materials for their projects and direct them to check the goods arrived in good repair and are correct for the project requirements - @type, count, size etc.

Enter any requests for estimates as service requests in the system noting when it is for ESTIMATE ONLY rather than for dispatch

Assign incoming estimates to a salesperson for follow up using a fair method for distribution of leads.

Prepare Invoicing of all completed jobs for Branches using our HQ staff for billing, prepare and send billing instructions to HQ

Review completed billing to verify

Perform collections of all accounts receivable at the Branch to keep the AR in good standing at all times

Collections phone call and emails to clients to advise of AR and request payment or at least status of payment

Report any collection problems to the Branch manager and the project salesperson

Coordinate any follow up work if the reason for a delay in payment is the result of the customers dissatisfaction with some part of the work.

Handling incoming / outgoing mail as well as preparing and sending weekly Branch mail (UPS) packets

Sell, track, schedule, and call customers for Preventative Maintenance Program and for annual fire door testing

Perks:

Weekly pay starting at $21-24 per hour. DOE

Competitive benefit options, including medical, dental, vision.

FREE upskilling opportunities through the Aspire Academy

Our Aspire Academy offers 20+ online courses designed to help Adecco candidates and associates gain skills to take your career to the next level - at your own pace. The mobile-friendly website is 100% FREE to access and has a dedicated support center to help YOU succeed. See how we can help you learn the fundamental, leadership, and/or industry-specific skills you need to secure a better future: https://www.adeccousa.com/associate-resource-center/

Requirements:

High school diploma/General education degree (GED).

2-3 years experience in an Administrative Assistant position.

Must have good oral and written communication skills.

Strong organizational skills

Type 45 wpm and be PC literate; basic knowledge of Word and Excel.

Must be able to handle difficult situations with minimal supervision.

Shifts Available:

Shifts available are Monday - Friday 8:00 a.m. - 5:00 p.m.

Click on Apply Now to be considered for this Administrative Assistant Dispatcher position in the San Fernando Valley area or any related opportunities with Adecco.

Pursuant to the Los Angeles Fair Chance Initiative for Hiring, we will consider employment-qualified applicants with arrest and conviction records.

Pay Details: $21.00 to $24.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the @type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://uat.adecco.com/en-us/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

The California Fair Chance Act

Los Angeles City Fair Chance Ordinance

Los Angeles County Fair Chance Ordinance for Employers

San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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