Who are we looking for?
Choice Hotels, one of the world's largest lodging franchisors, has an exciting new opportunity as our International Commercial Operations & Technology Manager in the International Division. The International Division is the team that enables the commercial success of our international regions-including Canada, Latin America, Europe, the Middle East & Africa, and Asia Pacific. This is done through supporting the development and implementation of a compelling franchisee and customer value proposition. As a key member of our International Division, you will work cross-functionally with regional leaders and global Centers of Excellence to launch scalable, high-impact solutions that drive commercial growth.
Are you a a high performer who thrives in dynamic environments, demonstrates resilience in the face of change and ambiguity, and effectively manages up to drive organizational success? We invite you to apply today for our International Commercial Operations & Technology Manager role today and #MakeItYourChoice.
Your Responsibilities
Manage a portfolio of strategic initiatives across Sales, Revenue Management, Technology, and Distribution, ensuring adoption, implementation, and measurable results across our international markets.
Develop and oversee project plans, processes, and tools, holding global stakeholders accountable while tailoring solutions to regional needs and market differences.
Advance the international sales strategy by driving global alignment and enhancing collaboration through standardized frameworks and tools.
Lead technology planning and execution, including PMS connectivity, revenue/distribution systems, and integrations, while serving as the business liaison to global technology teams and vendors.
Strengthen global distribution strategies by aligning regional needs with Choice's broader roadmap, optimizing channel mix, and driving efficiency and profitability through enhanced solutions.
Leverage data and analytics to identify growth opportunities, enhance reporting, and support data-driven decisions toward international profitability and commercial goals.
Deliver clear, executive-ready communication and presentations, synthesizing complex data into actionable insights that drive alignment across leadership, regions, and franchisees.
Your Experience, Skills & Competencies
Bachelor's degree in related field preferred or equivalent experience
5+ years of relevant experience in revenue management, pricing strategy, channel management, corporate and group sales, sales planning, third-party distribution, or hotel technology (e.g., PMS, CRS, RMS, Salesforce, GDS) preferred.
Proficient in Microsoft Outlook, Excel, PowerPoint and Word
Industry experience preferred; however, candidates with a consulting background or experience in similar strategic or analytical roles outside the hospitality industry will also be considered.
Familiarity with GDS and Salesforce is a plus.
Requires data analytic and business intelligence skills.
Must be organizational savvy and able to navigate different stakeholders at all levels of the organization and across functions.
Must be able to handle ambiguity and take on tasks that aren't always perfectly aligned with their job based on business needs
Consulting background preferred
Your Team
This is an individual contributor role that will report to the Direction, International Marketing & Distribution. You will have 2 peer teammates and collaborate with cross functional departments on a regular basis. You will have 1 person who will have a dotted line reporting into you that will require guidance on prioritization and updates on the International Organization.
Salary Range
The salary range for this position is $112,000 to $132,000 annually. In addition to the annual salary, this role is eligible for an annual bonus based on the terms of Choice's Management Incentive Plan (MIP).
NOTE: This role is not eligible for sponsorship.
Choice prioritizes our associate wellbeing by offering a comprehensive benefits program that is both competitive and flexible to help you achieve your wellbeing goals - here are just a few:
Competitive compensation and benefits, including medical, dental, and vision coverage
Leave and paid time-off for holidays, vacation, personal, family, volunteer, sick, jury duty, bereavement, military, and religious observance
Financial benefits for retirement and health savings
Employee recognition programs
Discounts at Choice hotels worldwide
About Choice
Choice Hotels International, Inc. (NYSE: CHH), is one of the largest lodging franchisors in the world. With 7,500 hotels in 45+ countries and territories, we offer a range of high-quality lodging options in the upper upscale, upper midscale, midscale, extended stay, and economy segments. We're the hotel company for those who choose to bet on themselves - the striver, the dreamer, the entrepreneur - because that's who we are, too.
At Choice, we are united by the simple belief that tomorrow will be even better than today - for associates, our company, and our franchisees. At our worldwide corporate headquarters in North Bethesda, Maryland, at our technology center in Scottsdale, Arizona, and through our associates around the globe, every voice is heard and every idea is listened to, no matter what area of the company they come from. We are united in supporting the entrepreneurial dreams of our thousands of franchise owners, which propels us forward - giving our work at Choice a purpose larger than our business.
Our corporate office locations:
North Bethesda, MD - Located at Pike & Rose (https://pikeandrose.com/) , our worldwide headquarters is less than 15 miles from Washington, D.C., one block away from the North Bethesda Metro station, with easy access to I-495, complimentary parking, electronic charging stations, restaurants and retail.
Scottsdale, AZ - Located at the northwest corner of Loop 101, the Scottsdale office is home to our technology, eCommerce and customer service organizations, with easy access to complimentary parking, electronic charging stations, restaurants and retail.
Minneapolis, MN - Select roles are based in our Minneapolis office on Highway 394, near the intersection with Highway 100, only five minutes from downtown.
Field/Remote - Select roles designated as field/remote will require associates to work from a home office, connecting virtually with Choice team members and leadership on Zoom, with possible required travel depending on the role.
Choice's Cultural Values
Welcome and Respect Everyone | Be Bold | Be Quick | Listen | Be Curious | Show Integrity
Choice's Leadership Principles
Act with Intention | Lead with Authenticity | Grow & Deliver
