Store Manager

Sleep Number • Madison, WI • 2h ago

Company Overview

Sleep Number is a sleep wellness technology leader. For nearly four decades, we have placed sleep at the center of wellbeing, improving over 15 million lives with our Sleep Number smart beds. We are guided by our purpose - to improve the health and wellbeing of society through higher quality sleep. This is exemplified through our 4,000+ mission-driven team members who passionately innovate to drive value creation through our vertically integrated business model, owning the process from start to finish, including selling in our over 650 stores nationwide.

Our team members are encouraged to bring their whole selves to work, sharing their unique perspectives, backgrounds and skills with Sleep Number every day. Whether you are entering, returning or experienced in the workforce, we have a place for you. We hope you join us in creating the future through higher quality sleep.

Overview

This is an exciting opportunity to grow your retail sales career and experience unlimited earning potential in an innovative, team-oriented learning environment. Our proprietary products, exclusive distribution, best-in-class sales training and relationship-based sales process enable you to build lifelong relationships and a rewarding, long-term career. Our retail Sales Managers convey a passion for our products and our customers, as well as a commitment to being a trusted and respected team leader.

Responsibilities

Ensure a world-class customer experience. Utilize a proven sales process to discover each customer's unique sleep needs and lead them through a selection of Sleep Number products that will deliver "the best sleep of their life."

Build relationships with customers and team. Proactively and effectively communicate product features and benefits, as well as promotional information and store procedures. Provide timely, relevant customer follow-up and employee coaching.

Lead store operations, recruiting, management, training and sales functions, ensuring productivity, compliance with company policies and team effectiveness.

Leverage company programs and tools to generate local market awareness and drive store traffic. Demonstrate a tenacious drive for results. Hold self and team accountable for becoming trusted, successful "Sleep Experts" and consistently exceeding sales goals.

Qualifications/Requirements

Sleep Number Sales Managers are self-motivated leaders who think big, always do the right thing and play to win.

3+ years of proven sales management or team leadership experience with a track record of meeting and exceeding goals, preferably in a high-end/specialty environment.

Prior success recruiting, training, engaging and retaining top talent.

Adept at using technology required for store operations (e.g., POS systems) and sales presentations (e.g., interactive demonstrations, iPad); technology engagers and early adopters preferred.

Able to lead by example in a fast-paced, growth-oriented work environment; committed to continuous improvement.

Motivated by a pay-for-performance compensation plan.

Ability to work a flexible schedule; typical retail hours to include evenings and weekends.

Must be authorized to work in the United States and able to demonstrate English language proficiency. Second language skills encouraged.

Minimum H.S. diploma or equivalent required. Additional education and training preferred.

Compensation and Benefits

Guaranteed base pay, plus commission and bonus plan

Wellbeing

Wellbeing is more than a catchphrase - it's a movement that permeates our company and through our team members. We are dedicated to enhancing and supporting the wellbeing of our team members and their families through benefits, programs, and resources across our five wellbeing pillars of emotional, financial, career, community, and physical health, with sleep at the center.

By joining our team, in addition to offering competitive pay programs, we are proud to offer eligible team members an extensive benefits package including, but not limited to medical and pharmacy benefits, dental, life and disability insurance, a matched 401(k) Plan, paid time off, and much more.

Safety

Safety is a top priority for Sleep Number supporting customers and team members wellbeing. We are committed to maintaining a safe and healthy work environment for all team members that are consistent with CDC guidelines, U.S. Department of Labor's Occupational Safety and Health Administration (OSHA), and state/local laws.

EEO Statement

Sleep Number is an equal opportunity employer. We are committed to recruiting, hiring and promoting qualified people and prohibit discrimination based on race, color, marital status, religion, sex (including gender, gender identity, gender expression, transgender status, pregnancy, childbirth, and medical conditions related to pregnancy or childbirth), sexual orientation, age, national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status or any other status protected by federal, state, or local law.

Americans with Disabilities Act (ADA)

It is Sleep Number's policy to provide reasonable accommodations to qualified individuals with disabilities during the application process, consistent with applicable law. We may require supporting medical or religious documentation where applicable and permissible by law. If you are a qualified individual, you may request a reasonable accommodation at any time during the selection process, including if you are unable or otherwise limited in your ability to access open roles here.

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