Supervisor, IT Retail Tech Services

SpartanNash • Byron Center, MI • 1d ago

At SpartanNash, we deliver the ingredients for a better life through customer-focused innovation. We do this for our supply chain customers and U.S. military commissaries, retail store guests and, most importantly, our Associates. In fact, we see a day when each will say, "I can't live without them."

Our SpartanNash family of Associates is 20,000 strong, ranging from bakery managers to order selectors; from IT developers to vice presidents of finance; from HR Business Partners to export specialists. Each of them plays an integral role in SpartanNash's People First culture, Operational Excellence and Insights that Drive Solutions. Ready to contribute to the success of our food solutions company? Apply now!

Location:

537 76th St Sw - Byron Center, Michigan 49315

Job Description:

This position is responsible for supervising the Retail Systems Team (RST) and Depot Team across all geographic areas where SpartanNash operates retail stores. These teams are tasked with maintaining in-store IT hardware and systems, as well as supporting operations through inventory management and parts supply. The supervisor ensures both teams are properly trained, well-equipped, and consistently deliver professional, high-quality service to our retail customers. Additionally, the supervisor oversees all supplies, parts, and inventory required to support the team and its projects.

Here's what you'll do:

Manage & coordinate your teams schedules based on service calls, project workloads, & PTO requests, both scheduled & un-scheduled.

Oversee and maintain accurate tracking of all retail hardware inventory located in area, including equipment used in labs and training environments.

Lead the end-to-end process for procurement, staging, deployment, and disposal of hardware for retail store projects and ongoing support needs

Source and order supplies at the best value, balancing cost-effectiveness with quality and reliability.

Manage remodel & upgrades projects within your area of responsibility, which includes assigning resources, site visits, determining equipment needs based off store drawings & putting a budget together for the projects of hardware needs & resource hours.

Set strategic direction and manage team goals, performance, and budget in alignment with organizational objectives.

Coach, mentor, and develop team members and emerging leaders to enhance service quality and operational effectiveness.

Support daily operations by facilitating training, troubleshooting field issues, and handling administrative tasks like timecard approvals.

Here's what you'll need:

Bachelor's Degree (Required) in Computer Science, Information Technology or related field or equivalent combination of education and/or experience.

Five years retail Information Technology/applications support and/ or development experience.

Strong written and verbal communications skills.

Demonstrated expertise within assigned area of discipline including analysis, troubleshooting, liaison with other teams, finding solutions to problems that require creative thinking.

Must be able to develop effective working relationships with associates at various levels of the organization and with external customers/vendors.

Strong analytical, problem solving and decision-making skills.

Demonstrated project management and effective coaching, mentoring and leadership skills.

Ability to organize and prioritize workload, supervise multiple concurrent projects and teams, and lead through influence and delegation.

Ability to travel up to 20% as needed.

As part of our People First culture, SpartanNash is proud to offer a robust and competitive Total Rewards benefits package (https://careers.spartannash.com/why-work-here/benefits/) .

SpartanNash is an Equal Opportunity Employer that invests in Associate development, recognizes and celebrates success, fosters two-way communication, and promotes a sense of belonging. We are committed to providing equal employment opportunities to all individuals, including those with disabilities and Veterans.

We are not able to sponsor work visas for this position.

SpartanNash (Nasdaq: SPTN) is a food solutions company that delivers the ingredients for a better life. Committed to fostering a People First culture, the SpartanNash family of Associates is 20,000 strong. SpartanNash operates two complementary business segments - food wholesale and grocery retail. Its global supply chain network serves wholesale customers that include independent and chain grocers, national retail brands, e-commerce platforms, and U.S. military commissaries and exchanges. The Company distributes products for every aisle in the grocery store, from fresh produce to household goods to its OwnBrands, which include the Our Family® portfolio of products. On the retail side, SpartanNash operates nearly 200 brick-and-mortar grocery stores, primarily under the banners of Family Fare, Martin's Super Markets and D&W Fresh Market, in addition to dozens of pharmacies and fuel centers with convenience stores. Leveraging insights and solutions across its segments, SpartanNash offers a full suite of support services for independent grocers. For more information, visit spartannash.com .

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. If you require assistance or an accommodation of any kind to complete an application, please contact us at recruiting@spartannash.com.

Go to Apply

Store Counter Sales

NAPA AUTO PARTS • Rockford, MI • 3d ago

Retail & Hospitality

Rockford, MI, USA Full time R25_0000034547 We are so much more than a Parts Store and we are looking for even more great talent to join our NAPA family! As a NAPA Counter Sales, you are looked at as the "face of the reta...

3d ago

Go to Apply

Food Club Mobile Market Associate

Community Action House • Holland, MI • 3d ago

Retail & Hospitality

::: {qa="job-description"} Position Details Position Type: Part-time, Temporary, 18 hours/week Overtime Status: Non-Exempt Reports To: Food Club Manager Direct Reports: None Department: Food Access (Food Club, HEAL) Prim...

3d ago

Go to Apply

Maintenance Director

Ciena Healthcare Management • Wayland, MI • 3d ago

Retail & Hospitality

Are you an experienced maintenance director? As our Maintenance Director, you will act as a hands-on leader in maintaining the physical plant in our skilled nursing facility. We offer one of the leading employee benefit...

3d ago

Go to Apply

Entry-level Lube Tech/Technician

Valvoline • Wyoming, MI • 4d ago

Retail & Hospitality

ALL ROADS LEAD TO THIS OPPORTUNITY The journey to Valvoline Instant Oil Change (VIOC) is different for everyone. Our employees are students, recent grads, parents, veterans, career changers-who have all found their way t...

4d ago

Go to Apply

Cleaning- Manufacturing Setting: $16.00 (Janitorial)

Enviro-Clean • East Grand Rapids, MI • 5d ago

Retail & Hospitality

Cleaning- Manufacturing Setting: $16.00 (Janitorial) East Grand Rapids, MI, United States of America $16.00 - $16.00 Back Apply Now Back Apply Now Overview Job Skills / Requirements Join Our Team in the East Grand Rapids...

5d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.