Customer Service Representative

Robert Half • Carlstadt, NJ • 1h ago

Description We are looking for a detail-oriented Customer Service Representative to join our team on a contract basis in Carlstadt, New Jersey. This role is ideal for someone who excels in administrative tasks and enjoys providing exceptional customer support in a fast-paced wholesale distribution environment.

Responsibilities:

Process and place customer orders efficiently while ensuring accuracy.

Create and manage shipment details, including tracking and documentation.

Generate invoices for completed orders and ensure timely delivery to customers.

Scan and organize documents to maintain accurate records.

Provide administrative and clerical support to enhance operational workflows.

Address customer inquiries via inbound calls and offer solutions promptly.

Utilize Salesforce.com to manage customer data and order processing.

Collaborate with team members to ensure seamless communication and service delivery.

Assist in maintaining compliance with company policies and procedures. Requirements - Proven experience in order entry and processing within a customer service role.

Strong skills in handling inbound calls and resolving customer inquiries.

Familiarity with invoicing procedures and shipment coordination.

Proficiency in Salesforce.com or similar CRM tools.

Ability to scan and organize documents effectively for record-keeping.

Exceptional attention to detail and organizational skills.

Capable of multitasking and prioritizing tasks in a fast-paced environment.

Solid communication skills, both verbal and written, to interact with customers and team members. TalentMatch®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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