Working Title: Community Based Services Quality Officer Lead
Job Class: State Program Administrator Principal
Agency: Direct Care and Treatment
Job ID : 88411
Location : Vadnais Heights
Telework Eligible : Yes
Full/Part Time : Full-Time
Regular/Temporary : Unlimited
Who May Apply : Open to all qualified job seekers
Date Posted : 09/25/2025
Closing Date : 10/01/2025
Hiring Agency/Seniority Unit : Direct Care and Treatment
Division/Unit : Direct Care and Treatment / Community Based Services / Performance Improvement and Project Management Office
Work Shift/Work Hours : Day Shift; Generally 8:00 a.m. to 4:30 p.m.
Days of Work : Monday - Friday
Travel Required : Yes; approximately 25%
Salary Range: $31.92 - $47.05 / hourly; $66,648 - $98,240 / annually
Classified Status : Classified
Bargaining Unit/Union : 214 - MN Assoc of Professional Empl/MAPE
FLSA Status : Nonexempt
Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes
Direct Care & Treatment (DCT) is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment. DCT does not participate in E-Verify.
The work you'll do is more than just a job.
At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.
This position requires an employee to be onsite at DCT Vadnais Heights - 3200 Labore Road, Vadnais Heights, Minnesota at least 50% of the time, with some opportunity to perform work from a telework location.
Telework (https://mn.gov/mmb-stat/policies/1422-telework.pdf) is available on a limited basis.
Only candidates residing in Minnesota or a state bordering Minnesota (Iowa, North Dakota, South Dakota, or Wisconsin) within 50 miles of the work address listed above are eligible for telework.
Candidates residing in Minnesota and more than 50 miles from the primary/principal work address above may be eligible to telework more than 50%.
This position exists to serve as the Quality Lead for Community Based Services (CBS) Performance Improvement and Project Management Office (PIPMO) within Direct Care and Treatment (DCT). The Quality Lead is responsible for identification of effective performance measures, data analytics, quality reporting, and development and implementation of a quality plan and strategies to effectively support CBS in its goal of providing quality services to the people served within all CBS programs. This position will provide education to program staff regarding best practices, quality measures and indictors, quality and data management. The Quality Lead will provide project management and performance improvement support for state-wide initiatives throughout Community Based Services. The Quality Lead will establish activities to monitor, audit, analyze, and report program performance against established standards. As a contributor to the CBS Leadership Team, the Quality Lead will provide leadership and advisement in organizational planning and action planning. The position will have managerial influence and control primarily in the area of practices, processes and procedures.
Primary responsibilities include, but are not limited to, the following:
Lead the development, implementation, coordination, and management of strategic quality and performance improvement initiatives including a comprehensive quality plan;
Champion and educate staff on best practices for achieving quality indicators;
Represent CBS on state-wide committees and initiatives by providing the Director of PIPMO and CBS Leadership with information and data analysis necessary for decision-making and long-range planning on programs and/or policy implications;
Prepare written narrative reports, support policy and procedure, and create CBS educational written materials. Integrate data analysis results and program activities into quality reports to provide actionable information to CBS Managers and Directors, DCT Executive and program staff.
Minimum Qualifications
To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held.
Three (3) years' experience reviewing, developing, implementing or ensuring policy and/or regulation in at least three of the following areas:
Healthcare management
Behavioral healthcare management
Community based services
Patient care experience
Quality care
Quality data collection and reporting
Compliance
Patient safety
Project management
Note: A bachelor's degree in healthcare management, behavioral health management, public administration, or clinical health professions may substitute for one year of professional experience.
Preferred Qualifications
Our employees are dedicated to ensuring cultural responsiveness. Preferred candidates will have a variety of experiences working effectively with others from different backgrounds and cultures.
Degree in behavioral health management, public administration, law, clinical health professions, or other related degrees.
Additional education/certifications in quality, project management, data analytics, evaluation, or public policy.
Experience in compliance and risk management
Experience with regulatory bodies such as Department of Human Services (DHS) Licensing, County Licensing, and Minnesota Statutes (including, but not limited to 245D, 245A, 245C, 260E, 253B).
Experience with Centers for Medicare & Medicaid (CMS), The Joint Commission (TJC), Commission of Accreditation and Rehabilitations Facilities (CARF), or other accreditation and survey process required.
Additional Requirements
To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held.
REFERENCE/BACKGROUND CHECKS - Direct Care & Treatment will conduct reference checks to verify job-related credentials and criminal background check prior to appointment.
AN EQUAL OPPORTUNITY EMPLOYER
Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.
Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us . Please indicate what assistance is needed.
