Customer Service Representative

Adecco US, Inc. • Elizabethtown, NC • 2d ago

Location: Elizabethtown, NC (Onsite Position)

Pay: $17/hour

Adecco is seeking a dedicated Customer Service Representative for a local business in Elizabethtown, NC. As a pivotal member of our customer service team, you will interact directly with customers and sales representatives to provide exceptional support in various sales functions including order entry, customer care, pricing, and more.

Core Responsibilities:

Respond to customer inquiries regarding products, warranties, services, and order status.

Ensure customer satisfaction and compliance with regulations, contracts, and company standards.

Process and coordinate customer orders from pricing requests to completion, ensuring accuracy and compliance.

Provide timely and accurate responses to inquiries related to delivery, pricing, commissions, and product details.

Collaborate internally to address questions, concerns, and issues, ensuring seamless customer service.

Review contract and purchase orders to meet customers' quality requirements.

Proactively identify and resolve potential issues to ensure smooth operations.

Clear holds on orders as necessary to facilitate timely processing.

Serve as a resource on customer order processing and service procedures.

Maintain records, reports, and systems to track customer interactions and orders.

Support cross-functional teams such as operations and engineering to enhance customer satisfaction.

Assist in training new associates on customer service procedures and standards.

Contribute to growth initiatives such as updating CRM systems, contacting prospective customers, and supporting sales efforts.

Perform additional duties as assigned by management.

Requirements:

Associate Degree in Business or related field preferred.

2-5 years of experience in a customer-facing role, preferably in a similar industry.

Strong understanding of customer service principles, practices, and policies.

Familiarity with Fortive products, marketing programs, or customer-specific requirements is advantageous.

Excellent oral and written communication skills with a professional and pleasant phone manner.

Ability to converse fluently in English; additional language skills are a plus.

Proficiency in MS Office (Word, Excel, Outlook) and internet applications.

High attention to detail and accuracy in all work activities.

Pay Details: $17.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the @type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://uat.adecco.com/en-us/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

The California Fair Chance Act

Los Angeles City Fair Chance Ordinance

Los Angeles County Fair Chance Ordinance for Employers

San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Similar Jobs

Facilities / Engineering Operations Manager 2

Sodexo • Lumberton, NC • 1w ago

Management & Administrative

Role Overview Facilities/Maintenance careers are challenging! But you get results. Bring us your drive and dedication, and we'll provide the growth opportunities you've been searching for. Sodexo is seeking an experience...

1w ago

Go to Apply

Customer Support Team Lead

Ralliant • Elizabethtown, NC • 2w ago

Management & Administrative

Customer Service Team Lead Position Summary The Customer Service Team Lead oversees quoting, order entry, pricing accuracy, post-sale support and customer communication throughout the customer experience journey. This ro...

2w ago

Go to Apply

Warehouse Logistics Supervisor

Ryder System • Lumberton, NC • 4w ago

Management & Administrative

Job Seekers can review the Job Applicant Privacy Policy by clicking here ( http://ryder.com/job-applicant-privacy-policy ) . Job Description : We are immediately hiring a Warehouse Logistics Supervisor to join our Ryder...

4w ago

Go to Apply

Retail Merchandiser

Acosta Group • Hallsboro, NC • 2d ago

Retail & Hospitality

Retail Merchandiser General Information Company: CRO-US Location: HALLSBORO, North Carolina, 28442 Ref #: 99763 Function: Merchandising Employment Duration: Part-time Description and Requirements CROSSMARK is seeking an...

2d ago

Go to Apply

Sr. Buyer - Manufacturing/Mechanical

Ralliant • Elizabethtown, NC • 1w ago

Retail & Hospitality

Position Summary: We are seeking a Senior Buyer to join our fast-paced manufacturing team. This role is responsible for executing day-to-day purchasing activities, managing material shortages, and driving continuous impr...

1w ago

Go to Apply

Sr. Buyer - Manufacturing/Mechanical

Ralliant • Elizabethtown, NC • 1w ago

Retail & Hospitality

1w ago

Go to Apply

CDL-A - Dedicated truck driver

Schneider • Lumberton, NC • 1w ago

Trucking & Construction

Dedicated truck driver Average pay: $940-$1,150 weekly Home time: Weekly Experience: All CDL holders Overview Haul pallets in dry van trailers. 100% no-touch and 50% drop-and-hook freight. 20-30 loads per week. Drive wit...

1w ago

Go to Apply

CDL-A - Dedicated truck driver

Schneider • Elizabethtown, NC • 1w ago

Trucking & Construction

1w ago

Go to Apply

Physical Therapist, (PT) - Home Health Visits

BAYADA Home Health Care • Lumberton, NC • 1w ago

Hospital & Medical

BAYADA Home Health Care is currently seeking an experienced Physical Therapist, PT, for a per diem opportunity performing home health visits for our Scotland County Visits office, located in Laurinburg, NC . This office...

1w ago

Go to Apply

Physical Therapist Assistant, Home Health

CenterWell • Lumberton, NC • 1w ago

Hospital & Medical

Become a part of our caring community and help us put health first As a therapist at CenterWell Home Health, you'll play a vital role in helping patients regain strength, mobility and independence-all from the comfort of...

1w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.