Back to Jobs search

State Eligibility Consultant

State of Indiana • Muncie, IN • 1d ago

Date Posted: Sep 24, 2025

Requisition ID: 465711

Location:

Muncie, IN, US, 47304

Work for Indiana

Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.

About the Family & Social Services Administration:

The Division of Family Resources (DFR) within the Family and Social Services Administration (FSSA) is responsible for establishing eligibility for Medicaid, Supplemental Nutrition Assistance Program and Temporary Assistance for Needy Families benefits. The division also manages the timely and accurate delivery of SNAP and TANF benefits. DFR also provides employment and training services to some SNAP and TANF recipients. The division's overarching focus is the support and preservation of families by emphasizing self-sufficiency and personal responsibility.

Role Overview:

The State Eligibility Consultant meets with clients, explains programs and benefits, and reviews applications for public assistance programs. You will determine amounts, keep records, and gather additional information when needed for continued eligibility.

Salary Statement:

The salary for this position traditionally starts at $37,648.00 but may be commensurate with education or work experience.

A Day in the Life:

The essential functions of this role are as follows:

Review all eligibility recommendations and information provided by contract staff.

Make an eligibility determination for appropriate benefits and waiver programs in compliance with state and federal rules, regulations, and guidelines.

Examine data matches to find inconsistent and unreported data.

Approve claims referred and calculated by the Contractor.

Conduct full eligibility interviews for SNAP, TANF and Medicaid applicants.

Keep current on all changes in rules, regulations, and guidelines regarding the individual benefit programs.

The job profile is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

What You'll Need for Success:

Be willing to travel with reasonable accommodation.

Thorough knowledge of public assistance policy, practices, and procedures.

Thorough knowledge of federal, state, and local rules and regulations related to public assistance programs.

Working knowledge of computerized eligibility systems.

Ability to identify problems, evaluate alternatives, and implement effective solutions.

Ability to use tact and empathy in dealing with people from varied backgrounds.

Ability to use discretion in dealing with all clients, and fellow employees' personal information.

Demonstrates effective interview and communication skills.

Ability to be flexible and self-motivated in managing multiple priorities.

Ability to work independently and as part of a team.

Ability to perform basic mathematical calculations.

Able to perform essential functions with or without reasonable accommodation.

Supervisory Responsibilities/Direct Reports:

This role may be utilized in a supervisory capacity based on agency needs.

Benefits of Employment with the State of Indiana:

The State of Indiana offers a comprehensive benefit package for full-time employees which includes:

Three (3) medical plan options (including RX coverage) as well as vision and dental plans

Wellness Rewards Program: Complete wellness activities to earn gift card rewards

Health savings account, which includes bi-weekly state contribution

Deferred compensation 457(b) account (similar to 401(k) plan) with employer match

Two (2) fully-funded pension plan options

A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:

150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers

Up to 15 hours of paid community service leave

Combined 180 hours of paid vacation, personal, and sick leave time off

12 paid holidays, 14 on election years

Education Reimbursement Program

Group life insurance

Referral Bonus program

Employee assistance program that allows for covered behavioral health visits

Qualified employer for the Public Service Loan Forgiveness Program

Free Parking for most positions

Free LinkedIn Learning access

Equal Employment Opportunity:

The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at jobs@spd.IN.gov.

Current Employee? Click here (https://performancemanager8.successfactors.com/sf/careers/jobsearch?bplte_company=indianaoff) to apply.

Similar Jobs

Part Sales Manager - Full Time

AutoZone, Inc. • Pendleton, IN • 10h ago

Management & Administrative

Job Description AutoZone's Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge an...

10h ago

Go to Apply

Part Sales Manager - Part Time

AutoZone, Inc. • Gas City, IN • 10h ago

Management & Administrative

10h ago

Go to Apply

Part Sales Manager - Full Time

AutoZone, Inc. • Gas City, IN • 10h ago

Management & Administrative

10h ago

Go to Apply

(USA) Area Manager Asset Protection - All DC/FC

Walmart • Gas City, IN • 1d ago

Management & Administrative

Position Summary... What you'll do... Data and Digital Literacy Possesses knowledge of Data collection modes techniques and tools data analytics To be able to carry out the following responsibilities Articulates the leve...

1d ago

Go to Apply

Receiving Clerk

Meijer • Muncie, IN • 1w ago

Management & Administrative

As a family company, we serve people and communities. When you work at Meijer, you're provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our fam...

1w ago

Go to Apply

BMV Customer Service Representative

State of Indiana • New Castle, IN • 1w ago

Management & Administrative

BMV Customer Service Representative Date Posted: Sep 12, 2025 Requisition ID: 465540 Location: New Castle, IN, US, 47362 Work for Indiana Begin a fulfilling career with the State of Indiana by joining one of the largest...

1w ago

Go to Apply

Ready to Eat Manufacturing Manager

Boar's Head Brand/Frank Brunckhorst Co., LLC • New Castle, IN • 2w ago

Management & Administrative

Hiring Company: Boar's Head Provisions Co., Inc. Overview:Directs and coordinates the activities of the plant to include meat manufacturing, sanitation and distribution (but not limited to) by performing the following du...

2w ago

Go to Apply

Parole Officer

State of Indiana • New Castle, IN • 2w ago

Management & Administrative

Parole Officer Date Posted: Sep 9, 2025 Requisition ID: 464824 Location: New Castle, IN, US, 47362 Work for Indiana Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state...

2w ago

Go to Apply

Service Tech

Carrols Corporation • Anderson, IN • 2w ago

Management & Administrative

Equipment Service Technician About Us Carrols Corporation is the largest BURGER KING franchise. We are currently looking for an experienced individual to fill the position of Equipment Service Technician for a group of o...

2w ago

Go to Apply

Service Tech

Carrols Corporation • Hartford City, IN • 2w ago

Management & Administrative

2w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.