Reservations Agent (Full-Time)

Omni Hotels • Asheville, NC • 19h ago

Location

Omni Grove Park Inn & Spa

The AAA Four-Diamond Omni Grove Park Inn & Spa is noted for understated elegance and southern charm; ten U.S. Presidents and countless luminaries from the worlds of art, entertainment, sports and politics have stayed at this hotel. The property offers sweeping views of the Blue Ridge Mountains, delectable restaurants, a Donald Ross golf course, tennis and fitness center, award winning spa and spacious convention facilities.

Omni Grove Park Inn and Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Grove Park Inn & Spa may be your perfect match.

Job Description

Assist guests with the Reservation process. Maximize potential revenue by following specified selling guidelines. Assist the Director of Revenue Management and Reservations Manager in daily duties including answering phones, filing, and computer work.

Responsibilities

Accurate input of Reservations into system.

Input Reservations within specified time periods.

Maximize potential room revenue by following specified selling guidelines.

Respond to guest calls in a timely manner.

Property-wide departmental interaction.

Raise the awareness of inventory issues.

Knowledge of hotel services and events.

Ensure an efficient and professional working environment with open communication.

Qualifications

Strong keyboard skills preferred.

Must be able to analyze situations and make decisions that meet and exceed the expectations of the hotel.

Ability to learn and master multiple software systems required.

Strong working knowledge of Microsoft Excel.

Must be organized with the ability to handle multiple tasks.

Previous hotel experience in a Reservations, Front Office, Sales and Marketing or Accounting environment is preferred.

Job LocationsUS-NC-Asheville

Posted Date9 hours ago(9/24/2025 9:53 AM)

Requisition ID 2025-127803

of Openings 3

Category (Portal Searching) Reservations

Similar Jobs

Bilingual (Spanish) FoodService Area Sales Manager

Performance Food Group • Asheville, NC • 2h ago

Retail & Hospitality

129633BR Job Title: Bilingual (Spanish) FoodService Area Sales Manager Location: Performance Hale (0675) Job Description: Territory is in Asheville, NC. Must reside in Asheville, NC or be within 45 minutes of the territo...

2h ago

Go to Apply

(USA) Member Team Lead

Walmart • Hendersonville, NC • 7h ago

Retail & Hospitality

Position Summary... What you'll do... Maintains safety of facility by following all safety standards, procedures, and guidelines including conducting safety sweeps, following proper forklift spotting procedures, followin...

7h ago

Go to Apply

President's Lounge Bartender | Part Time

Omni Hotels • Asheville, NC • 19h ago

Retail & Hospitality

Location Omni Grove Park Inn & Spa The AAA Four-Diamond Omni Grove Park Inn & Spa is noted for understated elegance and southern charm; ten U.S. Presidents and countless luminaries from the worlds of art, enterta...

19h ago

Go to Apply

Pastry Cook 2

Omni Hotels • Asheville, NC • 19h ago

Retail & Hospitality

19h ago

Go to Apply

Housekeeper - North Carolina State Veterans Home Black Mountain, NC

PruittHealth • Black Mountain, NC • 1d ago

Retail & Hospitality

JOB PURPOSE: Provides cleaning services to provide a safe sanitary, comfortable and homelike environment for residents, staff and the public. Housekeeping services provided are in accordance with facility policies and pr...

1d ago

Go to Apply

Banquet Sous Chef

Omni Hotels • Asheville, NC • 2d ago

Retail & Hospitality

Overview Omni Grove Park Inn & Spa The AAA Four-Diamond Omni Grove Park Inn & Spa is noted for understated elegance and southern charm; ten U.S. Presidents and countless luminaries from the worlds of art, enterta...

2d ago

Go to Apply