Company description
Company Overview
Publicis Groupe is the largest Communications Group worldwide and the leader in Digital and Interactive Communications. Publicis has activities spanning 108 countries on five continents and employs approximately 72,000 professionals worldwide. Publicis Groupe offers local and international clients a complete range of communication services through the nearly 1,400 agencies across our four global networks, including:
Publicis Re:Sources
Re:Sources is the shared services provider of Publicis Groupe, delivering a suite of multi-tenant managed and professional services to Publicis Groupe agencies worldwide, in support of key Groupe business operations. Those operations include: Information Technology & Technology Solutions, Finance, Legal, Procurement, Real Estate, Insurance and other services to our business units.
Overview
Responsible for supporting Publicis Groupe Agencies, assisting in the daily management of assigned facilities. The Maintenance Technician will monitor vendors for performance adherence, ensure safety and security policies are followed, and perform weekly facility inspection tours. Supervise projects, office moves and other company events as required. Facility Coordinator will work independently at times with various business units to maintain an work environment that meets occupants' expectations, operational requirements and Groupe standards.
Responsibilities
Facility Management Support
Supports facility in maintaining the appearance of the office, general areas, meeting rooms, collaboration areas, anchor points, locker facilities, etc.
Assists in sending/receiving mail and packages
Responds to employee inquiries; provide information, resolve problems and as necessary escalate to Facility Director
Receive work orders from employees and place service calls to vendors to resolve issues and verify issues/repairs are resolved satisfactorily.
Interacts with contracted vendors, facility management and
Works independently, participates in projects, company events and facility related program
Utilizes Groupe applications that are used to support facilities functions (seat reservations, occupancy database, ticketing system, visitor management systems, etc.)
Perform other duties as assigned
Conduct ad hoc repairs as required
Infrastructure Support
Conducts weekly/monthly facility inspections to identify potential issues and ensures all mechanical systems are functioning properly.
Reports malfunctions and assists in scheduling repairs as
Supports annual audits and inspections and preventative maintenance
Maintains all compliance codes, provides input for monthly
Maintains facility recycling programs, shredding operations, copy and conference rooms
Coordinates and schedules employee/team reconfigurations or
Interfaces with agency staff, other Re:Sources departments and third-party vendors
Assists and supports build-out
Safety
Responds to after-hours emergencies as required
Performs weekly/monthly safety
Assists in 911 emergency calls
Reports all safety issues to management and takes corrective
Vendor Management
Interfaces with contracted vendors to ensure service levels are maintained and policy adherences. Maintenance Technician will coordinate schedules, service calls and validate work order completions for invoice payment
Monitors contractor performance, addresses quality/workmanship issues and reports any
Inventory Tracking
Tracks, maintains, and orders consumable items including coffee supplies, office supplies, janitorial supplies, replacement bulbs and other facility related Documents delivery of items, monitors backorders, validates invoice for payment approvals by management.
Maintains furniture in good state of repair per office
Performs all other duties as required.
Qualifications
2+ years of related
Excellent organizational, customer service, and communication skills
Ability to work with a wide variety of internal and external groups
Basic office skills, creating reports, filling out forms, tracking invoices/work orders
Experience working in a rapid and complex changing
Passionate about providing outstanding customer
Enthusiastic and creative team player with a strong drive to create a positive work
Demonstrate ability to multi-task and manage multiple, diverse tasks
High degree of energy, motivation and dedication to quality and
Demonstrate ability to communicate effectively, both written and verbally, with clients, staff, and other internal and external office visitors.
Demonstrate ability to collaborate effectively at all levels and
Ability to maintain confidentiality.
Additional information
Work Schedule
Core work hours are Monday through Friday, 9:00 AM-5:00 PM. Must also be flexible and be available to work non-standard business hours upon request or as needed
Must be available via cell phone for VIP support
Travel
Local travel between sites may be required
Occasional travel to sites outside the local area may be required
Job description only reflects management's assignment of essential functions. Management reserves the right to assign or reassign duties and responsibilities to this job at any time. This job description in no way states or implies that these are the only duties to be performed by the employee(s) currently in this position. Employee(s) will be required to follow any other job related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.
A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an "at-will" relationship.
Re:Sources USA is an Equal Opportunity / Affirmative Action employer. All qualified applicants to Re:Sources USA will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
