Manager, A3S Sales

AAA Northern California, Nevada & Utah • United States, United States • 3d ago

Why Work For Us?

Great Pay - opportunity to participate in AAA discretionary annual incentive plan or other incentive plans depending upon position

401k Matching - $1 for $1 company match up to 6% of eligible earnings per pay period

Benefits - Medical, Dental, Vision, wellness program and more!

Paid Holidays

Paid Time Off - Team Members accrue paid time off monthly. Depending on position, an additional 24 hours per year are earmarked for volunteer activities.

Collaborative Environment - AAA will value your contribution to providing exceptional service to our members

Free AAA Classic Membership

AAA Product Discounts

Tuition Reimbursement Program

At AAA, our Team Members strive to deliver amazing service and help our Members outsmart life's roadblocks. We believe everything you do outside of work adds to who you are at work. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.

Why Work For Us?

Benefits - Medical, Dental, Vision, wellness program and more!

401k Matching - $1 for $1 company match up to 6% of pay

Annual Incentive Plan - Eligibility to participate in AAA NCNU annual bonus plan

Paid Time Off - Team Members accrue paid time off monthly with an additional 24 hours per year earmarked for volunteer activities

Collaborative Environment - AAA will value your contribution to providing exceptional service to our members

Job Summary

Reporting directly to the Director of Smart Home Sales , the Sales Manager is high achieving, ambitious, and results oriented. We are seeking a qualified sales manager to help keep our revenue engine running through their own skill and the leadership of a team of driven sales representatives. Our ideal sales manager has in-depth knowledge of and experience with the sales process, excelling at lead generation, relationship building, and closing deals. We're seeking a quick learner with strong negotiating skills, and someone with a track record of success who can inspire the same in others. The role demands a leader with a sharp mind and the ability to coach, advise, motivate, or replace sales representatives to create and maintain a high-performance sales force.

Essential Duties

Lead the outside sales team to reach sales targets by setting quotas, evaluating and adjusting performance, and developing processes that drive sales

Assess the strengths and weaknesses of the sales team and manage the sales program accordingly

Understand and leverage sales data and reports to drive the right behavior with the team

Managing recruiting, objectives setting, coaching and performance monitoring of sales representatives to achieve best in class performance.

Leads regular training & resource review to ensure all sales resources current and reflect best in class sales approaches

Analyzes individual performance data to identify opportunities, shortfalls. Partner with the sales lead to develop coaching strategies, making fact-based decisions accordingly.

As a primary contact point to the consumer, ensures the brand experience is well understood and portrayed by the sales team. Constantly reinforces brand values with the team to reflect back to the consumer.

Develop and maintain sales quality program to address all aspects of the member's experience meet AAA's standards and drive conversion performance

Develop and maintain sales program with attendant supporting materials training, seminars, reading materials, call flows, etc.

Drive adoption of the resources through effective change management & ongoing coaching at all levels

Ensures compliance with applicable rules and regulations

Knowledge and Skills

Education and Experience

Bachelor degree in related area or an equivalent combination of education and experience

MBA Preferred

Security industry and call center experience a strong plus

6+ years of experience in fast paced operations (e.g., retail, call center, etc.)

7+ years in management /leadership role

Demonstrated success hiring, managing and developing large & diverse high-performing teams

Competency

Strategic Mindset - Expert

Change Leadership - Distinguished

Business and Financial Acumen - Expert

Vision - Distinguished

Interpersonal Savvy - Distinguished

Priority Setting - Expert

Quality Orientation - Expert

Problem Solving - Expert

Disciplined Operating Practices - Distinguished

Executive Presence - Expert

Values Based (Honesty, Integrity, Teamwork Service) - Distinguished

WORKING ENVIRONMENT / MINIMUM PHYSICAL REQUIREMENTS

Works in an office environment sitting at a desk, table or computer workstation for extended periods of time. May travel by car, plane or other form of transportation to attend business meetings or conferences. Approximately 80 percent of the time spent on the job involves the use of a personal computer.

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