Retail Customer Service

Sherwin-Williams • West Chester, OH • 16h ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals.

This is a full-time role with a starting rate of $15.50/HR.

The individual selected for this role will be expected to work at Store #701394, located at: 8205 Highland Pointe Dr, West Chester, OH 45069 and other locations within a 10-mile radius.

Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.

At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in:

Life ... with rewards, benefits and the flexibility to enhance your health and well-being

Career ... with opportunities to learn, develop new skills and grow your contribution

Connection ... with an inclusive team and commitment to our own and broader communities

It's all here for you... let's Create Your Possible

What is the Process to get Started?

Step 1 - Online Application

Find the role(s) that interest you on our Careers page: https://jobsearch.sherwin.com/

Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners

Step 2 - Digital Interview

Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner. The interview will consist of a few behavioral based questions

You'll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation

Step 3 - In-Store Interview

Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal.

At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute-it matters to us. A general description of benefits offered can be found at http://www.myswbenefits.com/. Click on "Candidates" to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee.

Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable.

Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.

Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.

Similar Jobs

District Sales Manager - SLED

Palo Alto Networks • Cincinnati, OH • 3h ago

Retail & Hospitality

Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure...

3h ago

Go to Apply

Dynamics CRM Technical Architect & Delivery Lead (Specialist Leader)

Deloitte • Cincinnati, OH • 8h ago

Retail & Hospitality

Dynamics CRM Technical Architect & Delivery Lead (Specialist Leader) Our Deloitte Sales & Service team empowers organizations to build deeper relationships with customers through innovative strategies, advanced a...

8h ago

Go to Apply

Night Auditor | Hamilton Courtyard

Shaner Hotel • Maineville, OH • 20h ago

Retail & Hospitality

ABOUT THE TEAM Shaner Hotels has an amazing opportunity at the Courtyard Hamilton, located in trendy Hamilton, OH. Located in downtown Hamilton and just minutes from Cincinnati, this Hamilton Courtyard provides exception...

20h ago

Go to Apply

Dishwasher | Hamilton Courtyard

Shaner Hotel • Maineville, OH • 20h ago

Retail & Hospitality

20h ago

Go to Apply

Sales Merchandiser

Anderson Merchandisers • Monroe, OH • 1d ago

Retail & Hospitality

WE ARE LOOKING FOR GREAT PEOPLE TO JOIN OUR TEAM- just like you! Our associates have a lot in common. They have great interpersonal skills, enjoy working independently, are self-motivated, and have a relentless drive. Di...

1d ago

Go to Apply

Valet Drivers at Downtown Cincinnati's Top Hotels

Towne Park • Cincinnati, OH • 1d ago

Retail & Hospitality

At Towne Park, it's more than a job, you can make an impact. A career with us is rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by delivering exceptional experience...

1d ago

Go to Apply

Entry-level Lube Tech/Technician (Part Time)

Valvoline • Cincinnati, OH • 1d ago

Retail & Hospitality

ALL ROADS LEAD TO THIS OPPORTUNITY The journey to Valvoline Instant Oil Change (VIOC) is different for everyone. Our employees are students, recent grads, parents, part-time workers, veterans, career changers-who have al...

1d ago

Go to Apply

Delivery Driver

Aston Carter • Trenton, OH • 1d ago

Retail & Hospitality

Description Full Time Monday-Sunday (will accept schedule request, as long as you can work full-time hours) DELIVERY DRIVER/ CUSTOMER SERVICE ROLE You will be handling about 6 to 8 customer appointments a day. If the cus...

1d ago

Go to Apply

Front Desk Associate - Fitness Center

JONES LANG LASALLE AMERICAS INC • Cincinnati, OH • 2d ago

Retail & Hospitality

JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are...

2d ago

Go to Apply

Mobile HVAC / Maintenance Technician

JONES LANG LASALLE AMERICAS INC • Cincinnati, OH • 2d ago

Retail & Hospitality

2d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.