Account Manager I - ArcBest

ArcBest • Newburgh, NY • 1d ago

Job Description

Account Managers grow and maintain profitable ArcBest business by selling and marketing ArcBest solutions and services to current and prospective customers.

Responsibilities

Assist in collection process and cargo claim prevention, as needed

Aggressively pursue customers using networking, social media, customer referrals, etc.

Conduct calls and face-to-face meetings with customers

Create service solutions for customers' unique business problems, and initiate pricing

Monitor the Company's industry competitors, new products, and market conditions to understand a customer's specific needs

Negotiate service requirements and prices; establish service packages

Manage business relationships and entertain customers

Collaborate with customers, front-line management, and various ArcBest departments

Make sales calls and presentations to customers of all sizes

Maintain and grow expertise of ArcBest service offerings

Obtain and develop new accounts utilizing Company techniques and methods

Identify customer challenges; develop and implement solutions to create opportunities

Develop sales strategies and a comprehensive understanding of customers' business models

Other duties and projects, as assigned

Work in a team setting to accomplish goals

Interact with all employees and customers in a professional and courteous manner

Maintain a positive, customer-focused attitude in a highly intense environment

Exhibit excellent customer service

Conduct and receive phone calls and emails to identify opportunities, solve problems, build relationships, secure profitable business, and increase market share

Complete itinerary and call report as required by Company guidelines and IRS regulations

Complete monthly sales audit reports and expense reports, as company guidelines require

Maintain accurate territory account information in ArcBest database

Requirements

Education:

Bachelor's Degree, preferred

Relevant experience will be considered.

Experience:

Transportation industry and related sales experience, preferred

Computer Skills:

Proficient in Microsoft Office Suite.

Additional Requirements:

Knowledge of business solutions, competitors, and decision makers, preferred

Knowledge of ArcBest company policies, services, computer systems and services capabilities, preferred

Competencies:

Addressing Customer Needs

Cross-Selling

Negotiating

Perseverance and Follow-Through

Problem Solving

Relationship Management

Sales Closing and Agreements

Selling

Other Details

Work Hours:

Generally, Monday - Friday between 8:00 am - 5:00 pm with occasional irregular hours depending on workload and customer events.

Compensation:

This is a salary position paid biweekly.

Variable compensation is included.

About Us

ArcBest® is a multibillion-dollar integrated logistics company that helps keep the global supply chain moving. We offer ground, air, and ocean transportation through various capacity providers, including our LTL carrier ABF Freight®, our truckload service MoLo®, and our expedite fleet, Panther Premium Logistics®. Through our managed solutions, we partner with customers to create logistics strategies that increase operational efficiencies, reduce costs and give better insights into their supply chains. We also offer moving services through U-Pack®. Our technology and innovations team, ArcBest Technologies, provides custom-built solutions, leading-edge technology, and advanced analytics that help support our customers and optimize supply chains. Want to join the ArcBest team? We're looking for top talent who supports our values-driven culture and is driven to deliver an excellent customer experience.

An Equal Opportunity Employer M/F/Vet/Disability

ArcBest

Go to Apply

Share this job

Similar Jobs

Commercial Sales Manager

AutoZone, Inc. • Newburgh, NY • 9h ago

Management & Administrative

Job Description The Commercial Sales Team at AutoZone plays a pivotal role in driving growth across our professional customer base. Focused on delivering quality parts, reliable service, and dedicated support, this team...

9h ago

Go to Apply

Commercial Sales Manager

AutoZone, Inc. • New Windsor, NY • 10h ago

Management & Administrative

10h ago

Go to Apply

Part Sales Manager - Part Time

AutoZone, Inc. • Newburgh, NY • 10h ago

Management & Administrative

Job Description AutoZone's Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge an...

10h ago

Go to Apply

Administrative Assistant

ManpowerGroup • Wappingers Falls, NY • 1d ago

Management & Administrative

Our client, a dynamic organization dedicated to providing exceptional administrative support, is seeking an Administrative Assistant to join their team. As an Administrative Assistant, you will be an integral part of the...

1d ago

Go to Apply

Crisis Consultant - Per Diem

Nuvance Health • Carmel, NY • 2d ago

Management & Administrative

Description Nuvance Health has a network of convenient hospital and outpatient locations - Danbury Hospital, New Milford Hospital, Norwalk Hospital and Sharon Hospital in Connecticut, and Northern Dutchess Hospital, Putn...

2d ago

Go to Apply

(EXPERIENCED REQUIRED) Part-Time Campus Security Officer - New Windsor, NY - $25.05/Hr.

Securitas Security Services USA, Inc. • Newburgh, NY • 3d ago

Management & Administrative

Job Title: Campus Security Officer Location: New Windsor, NY Job Overview: We are seeking a dedicated and professional Campus Security Officer to join our team. The officer will play a vital role in maintaining a safe an...

3d ago

Go to Apply

(EXPERIENCED REQUIRED) Full-Time Campus Security Officer - New Windsor, NY - $25.05/Hr.

Securitas Security Services USA, Inc. • Newburgh, NY • 3d ago

Management & Administrative

3d ago

Go to Apply

Fire Prevention Officer

New York State Civil Service • Newburgh, NY • 5d ago

Management & Administrative

NY HELP No Agency Military and Naval Affairs, Division of Title Fire Prevention Officer Occupational Category Enforcement or Protective Services Salary Grade NS Bargaining Unit M/C - Managerial/Confidential (Unrepresente...

5d ago

Go to Apply

Sales and Service Associate

24 Hour Fitness, INC. • Yorktown Heights, NY • 5d ago

Management & Administrative

FULL-TIME Part-time LOCATION 600 Lee Boulevard Suite 1180 Yorktown Heights NY 10598 Who we are At 24 Hour Fitness, we are dedicated to our mission of creating a healthier, happier world. We are passionate about providing...

5d ago

Go to Apply

Office Assistant 1 Keyboarding (NY HELPS)

New York State Civil Service • Stormville, NY • 6d ago

Management & Administrative

NY HELP Yes Agency Corrections and Community Supervision, Department of Title Office Assistant 1 Keyboarding (NY HELPS) Occupational Category Clerical, Secretarial, Office Aide Salary Grade 06 Bargaining Unit ASU - Admin...

6d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.