Overview
GCG is currently seeking a Senior Manager of Warehouse Operations to join our Automation & Factory Solutions (AFS) operations leadership team, lead operations for our distribution network ( consisting of 4 warehouse locations ), and transform our warehouses into strategic assets for the business. In this role, you'll oversee multiple warehouse locations, ensuring every shipment, process, and workflow contributes to a seamless customer experience.
You'll have the opportunity to strengthen warehouse operations through technology, data insights, and continuous improvement , while building and mentoring a high-performing team. Your leadership will not only drive operational excellence and strengthen customer trust, but also shape how GCG Automation & Factory Solutions scales its business and competes in the marketplace.
This is a highly visible role with exposure across the organization, offering the chance to grow your career as a strategic leader while making a lasting impact on the future of GCG's distribution model.
This position will report into our Miamisburg, OH facility; however, intermittent travel (25%) to other division warehouse facilities will be required.
What you'll do
Operational Excellence
Lead daily warehouse operations, ensuring accuracy, safety, and efficiency across receiving, storage, picking, and shipping functions across multiple warehouse locations
Own all aspects ofwarehouseinventory management: cycle counts, discrepancy resolution, inventory accuracy, and cost analysis, and indirect supply replenishment
Optimizeracking, slotting, and layout to reduce storage costs
Oversee vendor and carrier communicationsregardinglogistics, service levels, and escalation resolution
Streamline receiving, picking, packing, and shipping workflows to reduce errors and lead times
Exceptional Customer Service
Improve pick accuracy and shipping speed to drive high on-time delivery and strengthen customer trust
Partner with internal teams (purchasing, sales, customer support) to resolve issues and align warehouse execution with business needs
Oversee and manage the customer RMA process & personnel, ensuringtimelyresolution, alignment with quality standards at each location andKPI creation / management drive process improvement upstream and downstream
Tailor fulfillment processes for strategic customers (e.g., special packaging or labeling)
Improve Productivity
Drive adoption and optimization of technology(scanning, conveyors, robotics, WMS)to streamline processes and reduce errors
Use metrics to improve output per labor hour
Monitor and report on KPIs (safety, accuracy, on-time shipments, productivity) and drive operational improvements to achieve or exceed performance targets
Apply continuous improvement methods (Kaizen, Six Sigma) toeliminatewaste and bottlenecks
Ensure Workplace Safety and Compliance
Ensure compliance with OSHA standards and companypolicies;champion a safe and compliant work environment
Ensure compliance with ISO certification requirements through audit preparation, process documentation, and corrective action management. This may include managing external resources such as ISO consultants
Develop quality manuals and operations guides and train teams
Develop a High Performing Team
Manage,mentor, and develop warehouse managers, teamleads, and associates
Set performance expectations and foster a culture of accountability, engagement, and continuous improvement
Lead workload planningandbalancingand cross-train teamsto meet fluctuating business demands
Leadadoptionofnew technologiesand processes while keeping morale high
What you'll bring
7+ years of progressive warehouse management or distribution leadership experience; industrial distribution and / or automation preferred
Deepknowledge of warehouse operations, inventory control, andlogisticsbest practices
Experience leading teams of 15+ employees, with proven ability to train, coach, developand managetalent
Demonstrated experience implementingwarehousetechnology and productivity solutions withdemonstratedROI and cost savings
MS Office Suite,Epicor P21 &Oracle ERP experience preferred
Forklift& other mobile equipmentcertification (or ability to obtain)
Strong communication, problem-solving,analyticaland organizational skills with a proactive,continuousimprovement-oriented mindset
A love for data and a talent for uncovering insights from data that drive productivity improvement initiatives and prove out ROIs
25% travelrequired, to warehouse locations in Rochester Hills, MI, Germantown, WI,Chesterfield, MO,and potentially other locations
What we offer
Competitive base salary + incentive bonus plan
Comprehensive Health Coverage: Multiple medical plan options (CDHP and PPO) to get you the coverage you need
Robust Financial Security: Company-paid life and disability insurance, 401(k) with company match, plus options for supplemental critical illness, accident, and hospital indemnity plans
Generous Time Off: PTO plan with paid holidays, paid parental leave, and paid compassionate care leave to support personal well-being and family needs
Wellness & Support Programs: Employee Assistance Program (EAP), wellness incentives, and telehealth access
Extras That Matter: Dental and vision plans, FSAs/HSAs with company contributions, pet insurance, legal services, and ID theft protection for peace of mind
An employee-centric company that values and truly appreciates our most important asset: You!
About the Company
GCG Automation & Factory Solutions is dedicated to advancing the growth of automation and factory solutions across key verticals in North America. With a comprehensive product and service offering that spans the entire automation value chain, our customers trust us as a reliable partner to meet their diverse needs. Our strength lies in our deep technical expertise and specialized knowledge of the products we offer. This enables us to support customers in deploying and delivering high-quality, efficient solutions tailored to their specific requirements. Our commitment to providing an exceptional customer experience-marked by responsiveness, reliability, and personalized service-sets us apart as the supplier of choice in the industry.
This job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this classification. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.
GCG provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any @type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
LI-oniste
LI-CF1
Job Locations US-OH-Miamisburg
ID 2025-1886
Category Warehouse
Position Type Regular Full-Time
