Administrative Support Associate - Call Center

Northwell Health • Garden City, NY • 3h ago

Req Number 164994

Orlin & Cohen Orthopedic Group - Northwell Health is the premier and fastest-growing orthopedic practice on Long Island, providing comprehensive care that helps thousands of our neighbors and community members live more active lives, free from pain. Orlin & Cohen is one of the largest orthopedics practices in the region, with over 20 offices located in Nassau and Suffolk Counties, Queens, and Staten Island, we have been in business for 30 years.

Job Description

Assists in performing diversified clerical duties related to the operational needs of the office/department.

Job Responsibility

Assists in performing diversified clerical duties which may include, but are not limited to: Typing various correspondence, reports, articles; Greeting and directing visitors; Answering telephones, taking messages, directing intercom pages; Scheduling appointments/meetings; Maintaining department/office files, record keeping, patient record filing; Taking meeting minutes; Collecting payments; Keeping inventory and ordering supplies for the department/office.

Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions.

Job Qualification

High School Diploma or equivalent required.

0-1 years of relevant experience, required.

Additional Details:

$2,000 Sign-on Bonus - For qualified Full-Time candidates. First half paid out at 6 months, final half paid out at 12 months.

Heavy phone work

Efficiently answer patient inquiries by providing general information, scheduling, rescheduling, or canceling their appointments, etc. via phone

Document all accounts, update patient demographics, and create medical records

Ability to build rapport with patients

Must maintain a high level of professionalism and quality customer service

Availability to work within the following Hours of Operation for the in person position:

Hours of Operation: Monday-Thursday (8am-8pm), Friday (8am-7pm), Monthly/Quarterly - Saturday or Sunday (9am-4pm)

Variable Shift Required

In person position - Garden City location

*Additional Salary Detail

The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).

The salary range for this position is $32,800-$48,540/year

It is Northwell Health's policy to provide equal employment opportunity and treat all applicants and employees equally regardless of their age, race, creed/religion, color, national origin, immigration status or citizenship status, sexual orientation, military or veteran status, sex/gender, gender identity, gender expression, disability, pregnancy, genetic information or genetic predisposition or carrier status, marital or familial status, partnership status, victim of domestic violence, sexual or other reproductive health decisions, or other characteristics protected by applicable law.

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