Administrative Assistant

Aston Carter • Edgerton, WI • 1d ago

Seeking an Administrative Assistant in the Edgerton Area!!

Job Description

We are seeking a skilled Administrative Assistant to serve as a primary liaison between our customers and production teams. The ideal candidate will efficiently communicate with clients, process orders, and support our production process.

Responsibilities

Act as the primary liaison between the customer and production.

Communicate promptly and professionally with customers via phone and email, ensuring responses are delivered the same business day.

Process purchase orders and production orders from customers, sales staff, and other departments.

Enter job information into order entry systems to generate production job tickets, shipping documents, box labels, and other required paperwork.

Assist in planning and coordinating customer projects.

Review job tickets for accuracy and obtain clarification on incomplete or incorrect information.

Ensure proper materials are used, correct quantities are produced, and jobs meet customer specifications.

Prepare and gather information required for billing and reconcile invoice details with accounting.

Collaborate with manufacturing teams to ensure efficient production methods.

Work with customers to improve the exchange of files, copy, and job-related information.

Participate in meetings to maintain clear communication across departments.

Update production schedules with current job information.

Maintain knowledge of printing processes and support continuous improvement initiatives.

Maintain accurate and organized customer records.

Essential Skills

Minimum of 3 years of customer service experience.

Experience in the direct mail and printing industry.

3+ years in a commercial or direct mail print environment.

In-depth knowledge of print production methods including digital, offset, finishing, and mailing.

Experience with USPS regulations, mail piece design, and postage for direct mail projects.

Working knowledge of paper @types, formats, and finishing options.

Strong math and analytical skills with attention to detail and accuracy.

Effective communication and collaboration skills across departments.

Comfortable working in a deadline-driven environment with multiple priorities.

Additional Skills & Qualifications

Administrative support

Customer service

Attention to detail

Account Management

Purchasing

Data entry

Administration

Administrative assistance

Front desk

Work Environment

This position is based onsite in Edgerton. Our company offers a fun culture with employee initiatives, outings, and opportunities for growth. As we have acquired a new company, there is room for upward advancement in this contract-to-hire position.

Job Type & Location

This is a Contract position based out of Edgerton, Wisconsin.

Pay and Benefits

The pay range for this position is $24.00 - $28.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Edgerton,WI.

Application Deadline

This position is anticipated to close on Oct 5, 2025.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.

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