Patient Account Representative

U.S. Physical Therapy • Houston, TX • 2h ago

Company Description

U.S. Physical Therapy, Inc . ("USPh"), founded in 1990, is a publicly held company that operates 700+ outpatient physical and/or occupational therapy clinics in 44 states. As one of the largest publicly traded, pure-play operators of outpatient physical and occupational therapy clinics, we are currently experiencing an exhilarating period of growth. Our clinics provide pre-and post-operative care for various orthopedic-related disorders and sports-related injuries, rehabilitation of injured workers, and preventative care.

Job Description

It is an exhilarating time of growth for USPh, and we are hiring a Patient Account Representative with strong technical ability and business acumen to join our expanding Houston team. Your role will be critical in our billing and claims department, and you will be asked to facilitate procedural requirements, including data elements, insurance verification, authorization for services, and collections for all patient portions, including prior balances.

Responsibilities:

Work closely with patients to resolve billing and payment issues.

Research and resolve discrepancies in patient accounts.

Process payments and refunds.

Review and update patient insurance information.

Communicate with insurance companies to obtain prior authorizations and verify coverage.

Follow up on unpaid claims and denials.

Maintain accurate and up-to-date patient account information.

Provide excellent customer service to patients and healthcare providers.

Collaborate with other departments to improve processes and ensure timely reimbursement.

Maintain knowledge of current insurance regulations and coding requirements.

Qualifications

High school diploma or equivalent required; Associate's or Bachelor's degree preferred

1-2 years of experience in medical billing and collections

Knowledge of medical billing and coding, insurance regulations, and healthcare reimbursement policies

Strong attention to detail and ability to work independently

Excellent communication and customer service skills

Proficient in Microsoft Office, Waystar, Japari and other computer programs

Additional Information

Benefits:

Competitive compensation

Front Office Monthly Incentive based on meeting metrics

Excellent benefits package including 401k, health, dental, and generous paid time off

Multiple opportunities for professional development, specialization, and leadership

Employee discount plans

Employee Assistance Program (EAP)

Investment from a company that wants you to succeed and thrive.

We are proud to be an equal opportunity and affirmative action employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you'd like to view a copy of the company's affirmative action plan or policy statement and/or if you would like to request an accommodation due to a disability, please contact us at careers@icims.com

Go to Apply

Certified Pharmacy Technician

Walgreens • Missouri City, TX • 1d ago

Hospital & Medical

1d ago

Go to Apply

Veterans Affairs, Veterans Health Administration • Houston, TX • 1d ago

Hospital & Medical

Summary Registered Nurse - Inpatient Staff Registered Nurse delivers fundamental knowledge-based care to assigned clients while developing technical skills. Assesses, plans, implements and evaluates care based on age-spe...

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.