Overview
Reflecting the past, present and future of our vibrant Kentucky town and inspired by the city's rich history and authentic character, theOmni Louisvilletransforms one of the city's most significant urban blocks into a unique and vibrant mixed-use environment offering hotel guests, residents and locals a chance to connect and enjoy the best of a great city.
The hotel is a prominent landmark against the Louisville skyline, glistening during the day and glowing at night, with the iconic glassy ends of the 612 room hotel. The hotel pool and rooftop bar, designed for seamless indoor and outdoor integration, allows guests to rest, relax and socialize with downtown Louisville as the backdrop. The essence of Louisville is woven throughout with interior design blends elements of the city's heritage, culture and character, felt everywhere from the hotel restaurants to a featured bourbon bar to the hotel's Speakeasy and bowling alley.
Guests can also enjoy a dynamic 20,000 square foot urban food hall and market connected to the lobby of the hotel. Transforming Liberty Street into a pedestrian thoroughfare, the market serves as a community gateway for hotel guests and locals alike, inviting the neighborhood in with the smells of freshly brewed Heine Brothers' coffee, baked bread, and smoked barbeque.
Job Description
The Assistant Director of Banquets oversees the managers, captains, and set up team. They are also responsible for ensuring proper set up and service of all banquet functions, supervising all banquet associates to ensure guest satisfaction, and maintain service standards as well as establishing rapport with the Catering and Convention Service team and outside clients. The Assistant Director of Banquets is a leadership role responsible for training of associates to deliver prompt, courteous service in a manner that complies with Omni food and beverage standards and company policies and procedures. The Assistant Director of Banquets is expected to learn the functions of, and assist in, other outlets of the hotel as necessary during non-peak banquet periods and oversee the Banquets Department when the Director is not present.
We're proud to offer a wide range of benefits designed to support the health, financial security, and overall well-being of our team members, including:
Comprehensive medical, dental, and vision insurance options
Paid time off to rest, recharge, and spend time on what matters most
401(K) with company matching, plus access to Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA)
Voluntary benefits such as life and AD&D insurance, critical illness and accident coverage, hospital indemnity, legal services, identity theft protection, telemedicine, pet insurance, and whole life coverage
You'll also enjoy perks like:
Discounts on dining, spa treatments, retail purchases, and hotel stays at other Omni locations
A fitness incentive program to help you stay active and healthy
Access to confidential support services through our Employee Assistance Program (EAP)
At Omni, we're committed to creating a workplace where you feel supported, appreciated, and set up for success-both in and outside of work.
Responsibilities
Represents the management team at functions, liaisons with client contacts to ensure guest satisfaction.
Determines set-ups in conjunction with Catering team.
Oversees the billing process of each function to ensure accuracy and that it is posted in the day for the day of the event.
Assisting in other hotel outlets when needed.
Assists in and ensures accurate supply ordering for functions and inventory procedures.
Coordinates functions with service staff, culinary team, and stewarding team. Sees that guest satisfaction is achieved through effective supervision and delegation of functions, checks on food quality and courteous performance of entire banquet staff.
Coordinates with the Stewarding Department on fast recovery of food leftover and minimizes waste.
Briefs waiters on functions and procedure of service.
Establishes high standards of quality service and maintains them through effective training and continuous upgrading.
Maintains the hotel equipment and keeps pars up.
Maintains records, reports, closing reports and payroll costs.
Inspects function rooms and writes work orders for the Engineering Department to maintain rooms in excellent condition.
Conscious of business fluctuations, reacts to business volume changes modifying staffing, set up, ordering, and inventory as well as communicating with the culinary department.
Maximizes profits in his department through effective management techniques keeping in mind at all times guest satisfaction.
Must stay updated on new food and wine trends. Sets the pace and a good example for a successful quality operation.
Prepare for and conduct departmental meetings, motivating staff daily to exceed client expectations.
Use Synergy and Opera Reports to effectively communicate guest concerns to other departments.
Qualifications
2 plus years of previous Banquet experience is desirable in hotel setting
High School Diploma or Equivalent; Some College Preferred.
Exceptional people skills preferred.
Must be detail oriented, have excellent communication skills, and the ability to perform professionally under high levels of stress.
STAR Certification required.
ServSafe Food Safety Certification required.
Computer skills required
Ability to work flexible schedule to include weekends and holidays.
Must be able to carry a full banquet server tray on shoulder
Move, bend, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance. Stand, walk or sit for an extended period or for an entire work shift. Requires repetitive motion, including utilizing telephone/computer for an extended period or for an entire shift.
Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster (https://www1.eeoc.gov/employers/poster.cfm) and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement (https://www.dol.gov/ofccp/pdf/pay-transp_formattedESQA508c.pdf) If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
Job LocationsUS-KY-Louisville
Posted Date8 hours ago(9/22/2025 1:49 PM)
Requisition ID 2025-127701
of Openings 1
Category (Portal Searching) Banquets
