Working Title: Provider Support Specialist / State Prog Admin Prin
Job Class: State Program Administrator Principal
Agency: Children Youth & Families Dept
Job ID : 89051
Location : St. Paul
Telework Eligible : Yes*
Full/Part Time : Full-Time
Regular/Temporary : Unlimited
Who May Apply : Open to all qualified job seekers. This vacancy is open for bids and for all qualified job seekers simultaneously. Bidders will be considered through 9/25/25. Please note that to be considered a bidder, you must be a permanent, non-probationary DCYF employee in the same job classification as the position posted.
Date Posted : 09/19/2025
Closing Date : 09/29/2025
Hiring Agency/Seniority Unit : Children Youth & Families Dept / DCYF Central Office MAPE
Division/Unit : DCYF/TES CCAP 2
Work Shift : Day Shift
Work Hours: 8:00 am - 4:30 pm
Days of Work : Monday - Friday
Travel Required : No
Salary Range: $32.40 - $47.76 / hourly; $67,651 - $99,722 / annually
Classified Status : Classified
Bargaining Unit/Union : 214 - MN Assoc of Professional Empl/MAPE
FLSA Status : Nonexempt
Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes
The Department of Children, Youth, and Families is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment. DCYF does not participate in E-Verify.
The work you'll do is more than just a job.
At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.
Telework (https://mn.gov/mmb-stat/policies/1422-telework.pdf) Within Minnesota and flexible hours options are available. Employees that live 50 miles or less from their primary/principal work location and live within the State may telework more than 50% with approval. ** Employees may telework outside the state of Minnesota if they live in a state bordering Minnesota and live 50 miles or less from the primary/principal work location. See policy for additional information.
The Provider Support Specialist exists to execute the responsibilities of the Commissioner of the Department of Children, Youth, and Families, pursuant to Minn. Stat. § 142E, to develop, administer, and manage statewide registration of child care providers for eligibility for Child Care Assistance Program (CCAP) payments. The Provider Support Specialist exercises independent judgement in the application of agency and unit protocols to ensure program compliance and integrity; provide exceptional service to child care providers serving children and families utilizing CCAP across the state; and collaborate with internal and external partners to enhance, adapt, and modify policies and procedures. The Provider Support Specialist works with the Child Care Assistance Program (CCAP) to implement strategic plan alignment and daily ongoing functions for the Centralized Provider Registration Unit.
Responsibilities include:
Process and maintain Child Care Assistance Program provider registration records for child care providers eligible to receive Child Care Assistance Program payments, complying with department policies and federal and state laws and regulations.
Provide extensive support and engagement to child care providers, with an emphasis on child care providers not licensed by Minnesota to ensure that all providers are supported to provide child care to children utilizing CCAP.
In collaboration with Child Care Assistance Program staff, MNIT, Program Compliance & Audits, Office of Inspector General, and other necessary parties, develop, implement, and document internal controls, strategies, system tools, and procedures for provider registration to ensure compliance with program requirements and prevent waste, fraud, and abuse.
Advise, consult, and promote collaboration between federal, tribal, state, local agencies and the public regarding CCAP child care provider concerns and issues to support sound policy development; facilitate effective program integration and implementation; and increase public understanding and marketing of financial supports to Minnesota's children, youth, families, and child care industry, across multiple program @types.
Perform other duties as assigned and serve as an effective member of the Child Care Assistance Program Team by contributing as necessary so the entire range of team responsibilities and activities is accomplished in an appropriate and timely manner.
Minimum Qualifications
To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month, day and year for each job held.
Three (3) years of professional experience working in a child care-related or public assistance-related setting providing customer-facing services, utilizing technology systems, and coordinating with a team to ensure work is completed efficiently and according to workplace standards. Experience must include:
Experience using technology, data, and/or eligibility systems used in public assistance and/or child care programs (preferably MEC², MEC² PRO, MAXIS, Develop, or the Provider Hub).
Knowledge of state government policies, procedures, processes, laws, and rules related to child care including:
Experience working effectively and culturally competently with others from different backgrounds and cultures.
Experience providing exceptional customer service and communication in all interactions whether in-person, virtual, via telephone or thru email.
Experience working collaboratively on a team by contributing to shared duties and developing necessary subject matter expertise.
Ability to understand, navigate, utilize, and adapt to new technology and systems.
A Bachelor's degree in a related field may substitute for 1 year of experience.
Preferred Qualifications
Experience developing and following written processes and procedures to resolve complex policy issues including developing, analyzing, and implementing legislation and program policies; interpreting policy; and monitoring compliance with state and federal rules and law.
Knowledge of relevant barriers child care providers experience navigating state level systems.
Experience in community engagement, outreach, training, and/or professional development.
Fluency in Somali, Spanish, or Hmong language.
Additional Requirements
It is the policy of the Department of Children, Youth, and Families that the individual selected for this position successfully complete a background investigation prior to employment, that may include the following components:
Reference check
Criminal Background check
Fingerprinting check (MNJIS/CJIS)
Personnel File Review: current and former public sector employees.
Additional assessment may be required during the interview process.
AN EQUAL OPPORTUNITY EMPLOYER
Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.
Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us . Please indicate what assistance is needed.
