Senior Account Manager

Publicis Groupe • United States, United States • 4w ago

Company description

Powered locally and aligned globally, Publicis Production EMEA Hub forms the regional backbone of Publicis Production. With over 1.200 talented professionals based in the Czech Republic, Bulgaria, Hungary, Poland, the UK, and Mauritius, we enable smarter, faster, and more connected content delivery for global brands. Our integrated capabilities include post and primary production, versioning, commerce, web development, CRM, and language services. As part of the global Publicis Production network, our mission is to transform production into a true growth driver. By combining tech, data, automation, and AI, we deliver intelligent content at scale. We are proud to power Publicis Groupe's ambition to build the world's best global integrated production offering.

Responsibilities

Works with the clients to receive and analyze briefing requests.?

Builds project timing plans and project estimates.?

Coordinating e-Commerce and Digital content production (including localization and adaptation for multiple markets) with internal/external resources and partners.?

Responsible for guiding clients and their expectations managing projects and production issues.?

Solicits client feedback and communicates potential areas of improvement to management.?

Being a brand standards guardian, making sure work and feedback implemented is in line with brand's standards?

Coordination of project's budget: creation of cost estimates, coordination of invoicing process with finance department.?

Establishes good work relations and relationships with the clients, client service teams, transcreation partners and creative teams.?

Hybrid remote work model.?

Qualifications

Knowledge and experience with relevant video, digital and print production processes and techniques.?

Strong self-starter and independent thinker, but adept at working within a team structure.?

Excellent communication skills - both written and verbal.?

People skills that will inspire the confidence of our clients and build trust with client, agency and executional teams.?

Ability to adapt works style to needs of various clients and internal/ external agency teams.?

Ability to navigate organizations and proactively chase down answers.?

Ability to analyze organizational and process challenges, and to recommend improvements.?

Balance both creative quality and financial responsibility.?

Ability to resolve conflict through diplomacy, empathy and understanding.?

Fluent business English - both written and spoken is a must.?

Additional information

We offer the following:

Opportunity to develop in a stable company with an established position in the market.

Extensive range of online training courses in cooperation with reputable market partners.

Opportunity to participate in international and local development projects and programmes.

International working environment.

Attractive package of non-wage benefits (medical care, the Nais benefit platform, life insurance program, recreation allowance, access to a platform for learning foreign languages, access to the Marcel international training platform, etc.).

High working flexibility (we work in a hybrid model, with predominance of home office).

Work Your World - opportunity to work from any place in the world for 6 weeks a year and access to the Home Swap Home internal platform.

Friendly and casual working atmosphere in a close-knit team filled with positive energy.

At Publicis Groupe, we value diversity and invite all candidates to apply, regardless of age, gender, sexual orientation, religion or lack thereof, origin or disability.

LI-EA1

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