Employee Benefits Account Manager

HUB International • Tampa, FL • 7h ago

The Employee Benefits Account Manager (AM) services and maintains accounts while providing professional and prompt support to our clients, carrier representatives, vendor partners, and HUB colleagues. The AM also works independently, as well as cooperatively, with Producers and the entire client team to deliver all HUB services to assigned clients throughout the policy cycle. This role plays a key part in positively impacting customer satisfaction and will support the organic growth goals of the organization - whether through account rounding, cross-selling, or support in the development of new business.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

While acting as main, day to day point of contact for clients, responds both professionally and promptly to all inquiries.

Supports the Account Executive in executing strategies, facilitating the renewal process, preparing materials/reports, ensuring internal systems are up to date (Benefit Point and BUS) and managing/ coordinating client work across the account team.

Acts as liaison between clients and insurance carriers to resolve any service needs or marketing initiatives, for example eligibility, billing, policy interpretation, and contract review.

Manages, organizes, and conducts client meetings when necessary.

Manage carrier changes with the client and ensures all necessary documentation (paper or electronic) is completed accurately and timely.

Key contributor of the critical path work for clients: Identify opportunities for cross-sell and up-sell of other HUB products and services.

Oversees open enrollment assistance and communications.

Manage new client or new line of coverage implementation.

Stays abreast of changes in the insurance industry and other external conditions that may impact clients.

Manage open items log - ensure outstanding items closed in timely manner.

May travel for client meetings up to 25% of the time.

REQUIREMENTS:

Work Experience:

2 - 5 years of applicable Employee Benefits experience.

Strong ability to listen, discern, and prioritize with clients, colleagues and carrier representatives based on a thorough understanding of relevant issues.

Adapt to situations requiring the precise attainment of set limits, tolerances, or standards; respond appropriately to changes in the work setting

Strong written and oral communication skills

Proficiency with Microsoft Office Suite (Word, Excel, Outlook)

Ability to utilize and be proficient in broker management systems

Strong organizational, problem solving and time management skills

Education:

Four-year college degree preferred

Licensing or certification Requirements

Relevant Employee Benefits licenses per state/regional statutes

Advanced professional designation highly desirable (e.g. CEBS, GBA, HIA, RHU, REBC)

Qualifications:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

To perform this job successfully, the incumbent must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. These qualifications are considered without regard to race, religion, color, sex, national origin, disability, or any other characteristic protected by federal, state, and local law. If this position requires licensing or certification, the incumbent must maintain that license or certification by meeting all continuing education and other requirements.

Department: Account Management & Service

Required Experience: 2-5 years of relevant experience

Required Travel: Up to 25%

Required Education: High school or equivalent

HUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. The EEO is the Law poster and its supplement is available here at http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm.

EEOAA Policy

E-Verify Program

We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the US Recruiting Team toll-free at (844) 300-9193 orUSRecruiting@hubinternational.com. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

Department Account Management & Service

Required Experience: 2-5 years of relevant experience

Required Travel: Up to 25%

Required Education: High school or equivalent

HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.

E-Verify Program (https://hubinternational.jobs/e-verify/)

We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team HUBRecruiting@hubinternational.com . This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

Similar Jobs

Administrative Assistant

Leonardo DRS, Inc. • Largo, FL • 3h ago

Management & Administrative

Job ID: 112952 The Leonardo DRS Naval Electronics business provides leading naval computing infrastructure, network and data distribution and middleware enterprise services, as well as world-class manufacturing and suppo...

3h ago

Go to Apply

Supervisory Inventory Management Specialist (EX)

Veterans Affairs, Veterans Health Administration • Tampa, FL • 7h ago

Management & Administrative

Summary This position serves as a Supervisory Inventory Management Specialist for expendable (EX) assets/materials for the Logistics Service. Supervise multiple supply series of consumable medical supply/inventory and th...

7h ago

Go to Apply

Customer Service Associate

Walgreens • Belleair Bluffs, FL • 9h ago

Management & Administrative

Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Custome...

9h ago

Go to Apply

Customer Service Associate - Temporary

Walgreens • Dunedin, FL • 9h ago

Management & Administrative

9h ago

Go to Apply

Student Trainee (Clerical)

Executive Office for U.S. Attorneys and the Office of the U.S. Attorneys • Tampa, FL • 11h ago

Management & Administrative

Summary Preferred Criteria: We are seeking student interns who have at least 2 years of education remaining, and who can commit to working 25 - 30 hours per week, during normal business hours. For more information on the...

11h ago

Go to Apply

Customer Tech-Sales Performance Management (SPM) Architect-Manager

EY • Tampa, FL • 15h ago

Management & Administrative

Location: Anywhere in Country At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY...

15h ago

Go to Apply

Performance Marketing Manager - US Based Remote

Anywhere Real Estate • Tampa, FL • 1d ago

Management & Administrative

Key Responsibilities: Performance Marketing & Funnel Optimization (40-50%) Architect strategic marketing campaigns that span the full customer lifecycle-from awareness to conversion and retention. Design and execute...

1d ago

Go to Apply

Customer Service Associate

Walgreens • Sun City Center, FL • 1d ago

Management & Administrative

1d ago

Go to Apply

Project Manager

General Dynamics Information Technology • Tampa, FL • 1d ago

Management & Administrative

Req ID: RQ207544 Type of Requisition: Regular Clearance Level Must Be Able to Obtain: Top Secret/SCI Public Trust/Other Required: None Job Family: Program Delivery and Execution Skills: Communication,Leadership,Project P...

1d ago

Go to Apply

Customer Service Representative

Robert Half • Largo, FL • 1d ago

Management & Administrative

Description We are looking for a dedicated Customer Service Representative to join our team in Largo, Florida. In this role, you will act as a vital link between clients and vendors, ensuring seamless communication and e...

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.