The Telco, Media, and Gaming Operating Unit is a newly formed, industry-focused team of sales professionals dedicated to helping customers achieve their strategic goals through Microsoft's solutions. In this role, you'll work alongside top-tier sellers, solution architects, and customer success managers to lead digital transformation efforts and deliver tangible business outcomes. By addressing complex industry challenges with innovative solutions, you'll accelerate deal velocity and play a key role in shaping the future success of our customers.?
Our purpose is to empower organizations to transform the way they work by harnessing the full potential of artificial intelligence. We guide customers through the evolving digital landscape, enabling them to unlock new opportunities, enhance productivity, and deliver exceptional employee and customer experiences. By integrating advanced AI capabilities across devices, cloud platforms, and everyday business applications, we help organizations realize seamless, innovative, and secure solutions that drive sustained growth and success in the AI era.
In the AI Business Solutions (ABS) Specialist team, we are looking for specialist leader who will follow the model | coach | care approach to developing and winning team sales strategy that will deliver on the ABS Solution Area goals. As an Solution Area Specialist Manager - AI Biz Sol-Workforce you will lead transformational shifts to drive deployment and create business value for customers. You will provide direction/guidance on the development of solutions across solution areas and support areas. You will coach the team to be an AI transformation expert for customers helping to build and win with a strong business case. You will lead a team to develop strategies for driving and closing opportunities. You will facilitate the development of partner strategies and ensure execution. You will contribute to setting up the events and promoting best practice sharing across subsidiaries. You will oversee the end-to-end business across geographical regions. You will ensure the team meets sales targets and operational standards and maintains the health of metrics within the assigned territory. You will interact with corporate leadership and senior-level stakeholders to get support for their team and the geographical regions. You will act as a thought leader to help their team connect Microsoft solutions to customer business impact.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
You will lead and support your team as a people manager by fostering empowerment and accountability, guided by the principles of model, coach and care:
You will lead teams inidentifyingand advancing new business opportunities, integrating impactful industry insights into customer engagements, and driving strategic projects and high-impact AI solution deployments that deliver measurable business value.
You will guide your team in developing and executing opportunity strategies through effective orchestration, ensuring alignment with customer needs. This includes coaching on how to engage customers to uncover business challenges andfacilitatemeaningful solution discussions.
You will coach your team on applying the orchestration model and support them in building a strong partner network to drive cross-sell and up-sell motions.
Leveraging your technical and marketexpertise, you will mentor your team on connecting Microsoft solutions to customer outcomes and act as a thought leader in AI transformation conversations.
You will define long-term customer satisfaction strategies, lead whitespace analysis, andparticipatein strategic territory planning.You'llensure alignment across departments through regular Rhythm of business reviews and planning sessions.
You will be accountable for achieving sales targets andmaintainingoperational excellence. This includes coaching your team on product and sales knowledge, ensuring completion of required training and certifications, and monitoring key performance metrics across the territory.
Other
Embody our Culture (https://www.microsoft.com/en-us/about/corporate-values) and Values (https://careers.microsoft.com/us/en/culture)
Qualifications
Required/minimum qualifications
Bachelor's Degree in Computer Science, Information Technology, Business Administration, Information Security, or related field AND 6+ years experience in technology-related sales or account management OR equivalent experience.
5+ years DevOps experience, including Agile, CI/CD, quality, automation, and security with one or more of the DevOps toolchains (i.e., Azure DevOps, GitHub, GitLab, Atlassian).
2+ years of DevSecOps experience and Shift Left practices with products such as GitHub Advanced Security, Checkmarks, Fortify, SonarQube, Defender for Cloud.
Solution Sales Experience: 3+ years in customer-facing advisory or pre-sales to demonstrate the ability to distill core technical concepts and connect them to business outcomes
Work experience should involve presales, technical consulting, solution design, project envisioning, planning, development, deployment, and management. Proven customer facing consultative skills.
Additional or preferred qualifications
Master's Degree in Business Administration (i.e., MBA), Information Technology, Information Security, or related field AND 8+ years experience in technology-related sales or account management OR Bachelor's Degree in Computer Science, Information Technology, Business Administration, Information Security, or related field AND 12+ years experience in technology-related sales or account management OR equivalent experience.
6+ years solution or services sales experience.
3+ years people management experience.
Experience with Microsoft's commercial cloud offerings - including Microsoft 365, Office 365.
Experience with managing hardware pipeline and selling devices, including Surface, Hub, and MTR, to enterprise customers.
Solution Area Specialists M5 - The typical base pay range for this role across the U.S. is USD $133,000 - $222,700 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $170,300 - $239,800 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay
Microsoft will accept applications for the role until September 24, 2025.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .
