Dispatcher

Robert Half • Stratford, CT • 22h ago

Description Employment Type: permanent Are you an organized, technically savvy individual with excellent coordination and scheduling skills? Do you thrive in a fast-paced work environment and enjoy working closely with a team? If so, we have an exciting opportunity for you! We are seeking a Dispatcher to join our team and support the day-to-day operations by managing schedules, handling dispatching tasks, and working alongside our technical staff. Key Responsibilities: Coordinate and dispatch service calls to technicians, managing their schedules throughout the day. Handle schedule adjustments due to weather changes and prioritize calls based on urgency. Use ServiceTitan, a cloud-based dispatch software, to assign and manage tasks effectively. Communicate directly with technicians, including apprentices and senior techs, to provide details for calls, callouts, and scheduling. Triage incoming requests and ensure efficiency and accuracy in dispatching without direct customer interactions. Qualifications: Previous dispatching experience is preferred but not required. Strong technical aptitude and ability to work with cloud-based software like ServiceTitan. Excellent organizational and multitasking skills, with the ability to prioritize in a dynamic environment. Strong communication skills to collaborate with technicians and manage schedules seamlessly. Coordination, scheduling, and adaptability to changing conditions are essential. What We Offer: Competitive pay and benefits package. A supportive, team-oriented work environment. Opportunities for learning and development, including using state-of-the-art dispatching tools. Software You'll Work With: ServiceTitan: A leading cloud-based dispatch and scheduling system. Requirements - Minimum of 1 year of experience in dispatching or a related field.

Proficiency in using computer systems and cloud-based platforms for scheduling and logistics.

Strong organizational and multitasking skills to manage dynamic workflows.

Ability to adapt to changing priorities and make decisions under pressure.

Excellent communication skills to interact effectively with technicians and team members.

Knowledge of coordinating schedules and handling call-outs.

Technically savvy with a willingness to learn and use dispatching software.

Prior experience working in a service or logistics environment is a plus. TalentMatch®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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