Customer Service Representative

TEKsystems • Deerfield Beach, FL • 21h ago

Description

The Tier1 Customer Service Representative (CSR) answers inbound calls to provide courteous and accurate responses to primary support inquiries from, Field Sales Representatives, and product contract holders. Additionally, the CSR role will effectively triage secondary level support for all general inquiries that include but are not limited to contract administration, dealer portal support and forms/supply orders.

The ideal candidate is personable, has a strong customer focus, enjoys teamwork, and is resourceful and innovative in problem resolution. The associate in this position must communicate effectively, follow the documented processes, and constantly improvise to satisfy our customer needs.

JM prides themselves on their customer service so this person must be display a high level of tier 1 support

Best vs. Average:

The best person for this job will have at least 2 years of call center experience in a high volume environment. They will provide top tier customer service and always adhere to their schedule

Skills

Customer service call center, Customer support, Customer service team, Automotive, Vehicle, customer service, call center, call center customer service

Additional Skills & Qualifications

Must have a customer service and proven ability to assist customers in a professional manner.

Pay and Benefits

The pay range for this position is $18.00 - $21.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Deerfield Beach,FL.

Application Deadline

This position is anticipated to close on Sep 30, 2025.

h4>About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Go to Apply

Manager, Repair Field Operations

Otis Elevator Company • Miramar, FL • 1d ago

Management & Administrative

Date Posted: 2025-09-08 Country: United States of America Location: OT407: TAO - MIAMI, FL 9786 Premier Parkway, Miramar, FL, 33025 USA Would you like to join a truly international, talent driven company that values Safe...

1d ago

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