Manager, Information Technology - Release Management

CareSource Management Services LLC • Dayton, OH • 4h ago

Job Summary:
The Manager, Information Technology - Release Management is responsible for management of a release management methodology incorporating technical structures, standards, processes, documentation and reporting that meets the needs of the organization.
Essential Functions:
Provide leadership, vision, management goals, priorities, metrics, measures, recognition, and discipline for the IT Release Management group
Oversee, manage, coordinate, and prioritize the daily activities of the Release Management team and work closely with the Application Development, Data Architecture, Project Management teams, EQE, Infrastructure teams, Change Management, DevOps and third-party vendor teams to ensure quality releases
Establish, plan, build, and maintain enterprise release calendar for all core services and ensure alignment across key partners and vendors
Enable partnerships with the business and IT Directors in each domain to align processes and tools
Drive culture of continuous improvement to improve Release Management efficiencies and standards
Promote the adoption of Release Management through the entire software delivery lifecycle
Manage and appropriately escalate release delivery impediments, risks, issues, changes, and action items, and works with responsible owners to address the items on a timely basis
Responsible for maintaining gate to ensure the timeliness of release
Partner with DevOps to increase adoption of automated release deployment process
Support Audit teams to demonstrate we have appropriate segregation of duty and audit controls
Publish metrics on release management effectiveness and quality releases to production
Provide regular reporting and maintain ongoing communications to IT management and stakeholders
Drive the continuous improvement of release process and service delivery best practices, processes, and tools
Represent Release Management leadership in project and/or business meeting and engagements
Responsible for managing projects, organizing, and directing people and projects
Provide technical guidance, training, and work direction to direct reports
Perform any other job duties as requested
Education and Experience:
Bachelor's degree in Computer Science or related field or equivalent years of relevant experience is required
Minimum of seven (7) years of progressive experience as an IT professional is required
Minimum of five (5) years of release management experience is required
Three (3) years of management experience is required
Familiarity of the healthcare payer industry and knowledge of Medicaid and Medicare is preferred
Competencies, Knowledge and Skills:
Extensive knowledge of Release Management capabilities and best practice
Project planning skills and abilities
Process and/or workflow planning and design skills
Knowledge of Application Development tools
Advanced troubleshooting and problem-solving capabilities
Proficient in Microsoft technologies (infrastructure or application development)
Strong knowledge of best practices relative to application development or infrastructure standards
Excellent oral and written communication
Ability to manage personal and team time effectively
Effective organization and prioritization
Effective management and leadership
Knowledge of the healthcare and managed care philosophy and culture
Excellent planning, negotiating, and influencing skillset
Licensure and Certification:
SAFe certification is preferred
Working Conditions:
General office environment; may be required to sit or stand for extended periods of time
Compensation Range:
$92,300.00 - $161,600.00 CareSource takes into consideration a combination of a candidate's education, training, and experience as well as the position's scope and complexity, the discretion and latitude required for the role, and other external an

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