Head Of Direct, Enterprise Restaurants US and Canada

Uber • Chicago, IL • 2h ago

About the Role

The Director, Head of Direct Partnerships will sit at the intersection of P&L Owners, Operations, Sales, Account Management, Sales Operations, Legal, Finance, and Product and engage internal/external stakeholders to drive growth of Direct - Uber's white-label delivery solution for merchants - by partnering with the largest Enterprise merchants.

The ideal candidate will have proven success in developing and executing a scalable merchant and new business growth strategy, negotiating and optimizing multinational agreements with Enterprise partners, coaching and developing people, and creating deep senior executive relationships. They'll set the vision, build the strategy, and drive day-to-day activities that enable the team to exceed quarterly and annual business goals for Uber Direct across new and existing business.

What You'll Do

Develop and execute merchant strategies to meet and exceed business objectives

Refine Uber's deal and commercial strategy in a hyper-competitive segment

Bring together functional (e.g., Operations, Legal, Finance, Tech, and Product) and commercial teams to align on the strategy, terms, and GTM for our largest US and Canada merchants, ensuring they're set up for success

Lead a world-class team that develops, grows, and optimizes our Direct merchant partnerships

Partner with Product and Tech teams to prioritize feature development

Provide analysis and insights to Uber and merchant leadership teams, in partnership with central teams, on the performance of Direct partners

Basic Qualifications

Minimum 8+ years of full time experience

Experience in sales, business development, strategy or operations, with a track record of building strong executive relationships

Experience leading and managing a team

Bachelor's Degree

Preferred Qualifications

10+ years of experience in sales or business development at a high-growth company, building executive relationships

Experience building and executing complex contracts, including SOWs, MSAs, MLSAs, and operational and reporting requirements

Passion for and deep understanding of the delivery industry, inclusive of trends, competition, best practices, and other factors that affect profitability and business success across geographies

Proven track record of managing commercial negotiations with complex Enterprise partners

Demonstrated success in coaching, mentoring, and/or supporting high-performing teams to exceed quarterly and annual business goals

Strong analytical skills; take a data-driven approach to decision making and use sound business judgment to forecast and evaluate deal performance and financial viability

Outstanding communication skills within your team, with executive leadership, and merchant partners

Self-starter and collaborative leader across diverse teams; everywhere you go, you can't help but mobilize people, resolve problems, raise the bar, and bring out the best in people - you are a doer and motivator of others

Ability to drive operational excellence by building and scaling repeatable processes, adapting for country/regional nuance

For Chicago, IL-based roles: The base salary amount for this role is USD$0 per year. For New York, NY-based roles: The base salary range for this role is USD$196,000 per year - USD$218,000 per year. For San Francisco, CA-based roles: The base salary range for this role is USD$196,000 per year - USD$218,000 per year. For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other @types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits.

Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form- https://docs.google.com/forms/d/e/1FAIpQLSdb_Y9Bv8-lWDMbpidF2GKXsxzNh11wUUVS7fM1znOfEJsVeA/viewform

Uber

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