Description
Location: Western North Carolina Schedule: Sunday-Saturday (40 hours/week, flexible shifts) Start Date: August 25, 2025 (training) Start date Compensation: Competitive hourly wage + mileage reimbursement ($0.70/mile for drivers) Duration: Temporary assignment (4- 6 months) with potential for extension based on community needs
About the Role
Join the frontlines of recovery and make a direct impact in the lives of families affected by Hurricane Helene. As a Door-to-Door Outreach Specialist, you'll be the face of hope and information-educating residents about FEMA relief funding and guiding them toward resources that can help rebuild their homes and lives.
This is not a sales role-it's a mission-driven opportunity to serve your community and ensure no eligible household is left behind.
? Start Date & Training
Start Date: Sept 22, 2025 (Training)
Training: One-day, in-person session (location finalizing in western NC)
Travel & Lodging: All travel and overnight stay expenses for training will be fully covered
Outreach Begins: Immediately following training, candidates will begin door-to-door outreach in their assigned region
? Regional Assignments
Outreach Specialists will be assigned to one of the following regions in Western North Carolina:
Region Counties Covered
Region 1 Caldwell/Burke
Region 3 Ashe / Watauga
Region 4 Avery / Mitchell
Each region will be supported by a two-person team traveling door-to-door together. One team member will drive, and the driver will be reimbursed at the federal rate of $0.70 per mile.
Key Responsibilities
Conduct door-to-door outreach in assigned region
Inform residents about FEMA disaster relief programs and how to apply for federal assistance
Collect basic contact information and assess interest in follow-up support
Build trust and rapport with community members through respectful, empathetic engagement
Track outreach progress and submit daily reports on interactions and outcomes
Collaborate with local partners, relief coordinators, and FEMA liaisons to ensure accurate messaging
Use mobile tools to log visits, share digital resources, and schedule follow-ups
Provide excellent and consistent customer service to support applicants, the client, constituents, and Program team members.
Demonstrate knowledge of program from intake, through construction, and closeout
Canvassing assigned neighborhoods to engage residents in person
Communicating program goals, benefits, and eligibility requirements clearly
Recording resident responses, questions, and follow-up needs accurately
Distributing outreach materials (flyers, brochures, contact info)
Addressing basic concerns and referring complex issues to appropriate staff
Maintaining a positive, respectful, and professional demeanor during all interactions
Reporting daily progress and feedback to campaign supervisors
Other duties as assigned.
Qualifications
Strong communication skills and a passion for community service
Familiarity with Western North Carolina neighborhoods preferred
Reliable transportation and willingness to travel locally (mileage reimbursed for drivers)
Basic tech proficiency (smartphone apps, GPS, data entry)
Ability to walk for extended periods and work outdoors in varying conditions
Bilingual (English/Spanish) a plus
What We Offer
Travel and lodging covered for training
Supportive team environment with daily check-ins and guidance
scheduling within the Tuesday-Saturday work week (40 hours per week)
Opportunity to make a tangible difference in disaster recovery
Skills
customer service, outreach, documentation
Top Skills Details
customer service,outreach,documentation
Additional Skills & Qualifications
volunteer experience
Experience Level
Entry Level
Pay and Benefits
The pay range for this position is $23.00 - $23.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Boone,NC.
Application Deadline
This position is anticipated to close on Sep 17, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
