Vice President, Information Technology Operations

Nightingale College • Utah, Utah • 2h ago

VP, IT Operations

The budgeted salary for this role is set at $190,000+

Position Summary:

The Vice President (VP) of IT Operations is a strategic and operational leader responsible for overseeing the planning, execution, and continuous improvement of the college's technology operations. This role provides direction and leadership across IT Operations, Infrastructure, Engineering, and Data Analytics, ensuring reliable, secure, and scalable technology solutions that support Nightingale's mission and learner success.

The VP will collaborate closely with leadership, academic leaders, and operational teams to align technology services with institutional priorities while fostering a culture of innovation, accountability, and service excellence.

Role and Responsibilities:

Strategic Leadership

Develop and execute a multi-year IT operations strategy that aligns with Nightingale's strategic plan.

Partner with the CIO and leadership peers to ensure technology initiatives directly support academic programs, student services, and business operations.

Anticipate emerging technologies and trends to position the institution for future success.

IT Operations Support

Ensure IT teams have the resources, staffing, and processes needed to deliver high-quality services.

Establish and monitor service-level agreements (SLAs) for performance, uptime, and issue resolution.

Implement ITIL to improve process efficiency and service quality.

Remove organizational roadblocks so IT Teams can focus on leading their domains effectively.

Champion enterprise-level initiatives and secure funding/resources to advance IT projects.

People & Culture

Lead, mentor, and develop a high-performing cross-functional IT team, fostering collaboration, innovation, and professional growth.

Create growth opportunities for IT teams through professional development and exposure.

Promote clear communication, collaboration, accountability, and transparency in decision-making.

Financial & Vendor Management

Oversee IT operations budget, forecasting, and resource allocation to maximize value and efficiency.

Oversee IT vendor contracts, ensuring service quality and cost-effectiveness.

Evaluate ROI for technology investments and recommend cost optimization strategies.

Qualifications and Education Requirements:

Bachelor's degree in Information Technology, Computer Science, Data Analytics, or related field required; Master's degree preferred.

10+ years of progressive IT leadership experience.

Demonstrated success in supporting multiple technology domains without micromanaging.

Strong relationship-building and change leadership skills.

All new hires are required to attend New Collaborator Orientation (NCO) in Salt Lake City, Utah. The College will pay for travel and lodging accommodations.

Nightingale's commitment to diversity and inclusion is reflected both in our learners and collaborators because we believe the best outcomes for learners from underserved and diverse populations are achieved through collaborators with similar backgrounds and cultures. Nightingale College is an equal opportunity employer.

Our Mission (not just words on the wall, we live it, love it, and daily contribute to it): With the primary focus on higher learning in healthcare professions, Nightingale College contributes to elevating education, health, and employment systems through facilitation of academic achievement, personal growth, and professional development of its learners, alumni, and collaborators, while serving diverse communities.

At Nightingale College, our Innovative Education model helps transform rural health landscapes through our blended-distance learning platform. Every person involved with Nightingale College helps to change the lives of our learners, our communities, and ultimately the world by adding to the quality of healthcare. We are proud to have graduated over 3,400 nurses serving communities in need. We are serious about our outcomes and have a little bit of fun getting there.

The professional and personal development of our learners and our collaborators is our company's foundation. Not only do we develop strategies that promote a positive work-life integration, but we also create an environment that invites you to become an expert in your field, be it through higher education or professional development. Put simply, we elevate employment, elevate health, and elevate education. We're so happy that you've found us!

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