Medication Management Specialist

Novant Health • Wilmington, NC • 2h ago

Job Summary

Hybrid/Remote (Training on-site, with some on-site visits/meetings as needed after training)

Overview: As a Medication Management Specialist at Novant Health, you will be an integral part of our healthcare team, collaborating with colleagues to provide optimal care. You will be responsible for managing and providing care in line with current policies and procedures while delivering exceptional customer service.

Key Responsibilities:

Provide support for prior authorization requests, ensuring timely processing and resolution.

Assist with financial assistance processes, helping patients access affordable medications.

Assess and collect data from clients to resolve prescription status issues.

Serve as a resource for clients, offering guidance and information about medication management.

Exercise judgment and professional etiquette in all interactions with clients/customers.

Collaborate with healthcare team members to ensure seamless care delivery.

Contribute to a team-oriented, results-driven environment.

Provide exceptional customer service, ensuring professionalism and confidence in every interaction.

Ideal Candidate:

Detail-oriented and results-driven.

Enjoys providing high-quality customer service.

Works effectively both independently and as part of a team.

Conveys professionalism, assurance, and confidence with every client interaction.

If you're passionate about making a positive impact on patient care while supporting medication management, apply today!

Come join a remarkable team where quality care meets quality service, in every dimension, every time.

Let Novant Health be the destination for your professional growth.

At Novant Health, one of our core values is diversity and inclusion. By engaging the strengths and talents of each team member, we ensure a strong organization capable of providing remarkable healthcare to our patients, families and communities. Therefore, we invite applicants from all group dynamics to apply to our exciting career opportunities.

Responsibilities

It is the responsibility of every Novant Health team member to deliver the most remarkable patient experience in every dimension, every time.

Our team members are part of an environment that fosters team work, team member engagement and community involvement.

The successful team member has a commitment to leveraging diversity and inclusion in support of quality care.

All Novant Health team members are responsible for fostering a safe patient environment driven by the principles of "First Do No Harm".

Qualifications

Education: High School Diploma or GED, required.

Experience: Minimum of five years experience in pharmacy, required.

Licensure/Certification: PTCB Certification required within six months of hire, required.

Additional Skills (required): Considerable knowledge of medication names (both trade and generic) and their doses, routes of administration and adverse effects. Demonstrates patient interview skills and strong written and verbal communication skills with other healthcare professionals. Ability to follow verbal and written instructions. Basic technology skills. Other duties asoutlined in Novant Health and facility specific policies and procedures. Ability to drive/travel to multiple facilities/locations as needed.

Job Opening ID

104779

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