Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.
Job Summary
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Job Description
Program Overview:
Comcast's Summer Internship Program offers an exciting opportunity to gain hands-on experience, build lasting connections, and grow professionally in a dynamic and inclusive environment. This paid, 11-week immersive experience places interns at the heart of our business, working alongside talented professionals on meaningful projects that contribute to real outcomes. As a trusted member of the team, you'll gain exposure to the inner workings of a global media and technology company while developing skills that will serve you well in any career path.
Your experience will include:
Hands-On Learning & Impactful Work : Tackle real business challenges, collaborate across teams, and contribute ideas that drive results from day one.
Community, Connection & Giving Back : Build meaningful relationships through social events, peer engagement, and shared experiences. You'll also have the opportunity to give back through Team UP, Comcast's volunteer initiative, deepening your connection to both your community and your fellow interns.
Mentorship & Support : Receive guidance from experienced professionals through our dedicated mentorship program, helping you navigate your internship and beyond.
Professional Development: Participate in a custom onboarding experience, a curated learning series, and networking events designed to help you build new skills, explore career paths, and gain insights from professionals from across the organization.
At Comcast, we're committed to investing in the next generation of innovators and leaders. Our Summer Internship Program is a transformative experience designed to help you grow, connect, and take the next step in your professional journey.
Organization & Team Overview
The intern will join Comcast's AI product team within our Enterprise Business Intelligence (EBI) team supporting the XLR8 program. XLR8 is Comcast's AI product, designed to harness advanced machine learning and enterprise AI platforms to deliver smarter, faster, and more personalized customer experiences across the subscriber lifecycle-from acquisition to retention to upsell.
Our team brings to market AI that support high-impact business programs such as Retention 3.0, Winback, and Acquisition targeting. We collaborate across data science, engineering, marketing, and care operations to translate complex data signals into real-time decisioning and personalized customer outreach, ultimately driving millions in monthly recurring revenue and subscriber growth.
The intern will work closely with AI product managers, data scientists, and marketing strategists-gaining exposure to real-world applications of AI in a Fortune 50 environment while contributing meaningfully to key initiatives aimed at optimizing customer lifetime value.
Role Description
Are you passionate about using data and AI to solve real-world business challenges? Do you thrive in fast-paced, high-impact environments where your work directly influences customer experiences and strategic outcomes?
As an AI Product Intern you will help power one of the company's most cutting-edge programs-which uses machine learning, predictive modeling, and automation to optimize how we retain, grow, and connect with millions of customers. You'll work alongside data scientists, product managers, and marketing strategists to turn insights into action, contributing to initiatives like Retention and Acquisition that are shaping the future of how Comcast engages its customers.
What are some interesting problems the student will work on?
In your role, you might help optimize Comcast's Retention 3.0 AI engine by analyzing how customers respond to real-time offer recommendations. You may also explore new behavioral signals and collaborate with data scientists to enhance churn prediction models-driving smarter, faster decisions that impact millions of customer interactions each month. Our Acquisition program needs support expanding to new channels leveraging our AI assets. In this role you might also support this new customer focus
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Where can this student make an impact?
You'll be working alongside some of Comcast's top AI, data, and marketing talent as we expand the XLR8 program's role in driving subscriber growth and retention. Success in this role means improving the precision and speed of our AI-driven customer treatments-helping reduce churn, boost retention offer acceptance, and deliver measurable lift to monthly recurring revenue. Your work will be instrumental in scaling Retention 3.0 strategies across channels, shaping how Comcast engages millions of customers with smarter, more personalized experiences.
Job Responsibilities
Responsibilities include but are not limited to:
Assist in the development and analysis of AI-powered reporting tools for Retention 3.0 program performance.
Support exploration and validation of new customer data signals to enhance churn prediction and personalization models.
Build visualizations and dashboards to monitor offer acceptance, churn rates, and campaign effectiveness.
Collaborate with product managers, data scientists, and marketing stakeholders to inform and refine model-driven treatments.
Document workflows and learnings to support knowledge transfer and scaling of successful solutions.
Other duties and responsibilities as assigned.
Preferred Skills
Exposure to or interest in machine learning concepts and applications in a business @context.
Proficiency in Python, SQL, or similar for data querying and analysis.
Familiarity with data visualization tools (e.g., Tableau, Power BI, or similar).
Strong analytical skills with the ability to interpret complex data sets and derive actionable insights.
Ability to clearly communicate findings and collaborate across cross-functional teams.
Comfort working in a fast-paced, results-driven environment with shifting priorities.
Preferred Majors:Data Science, Computer Science, Information Systems, Statistics, Business Analytics, Applied Mathematics, Economics
Minimum Qualifications and Eligibility Requirements
Currently pursuing a bachelor's degree from a United States-based college or university
Rising Junior or Rising Senior only (must have a graduation date between Winter 2026- Spring 2028)
Returning to degree-program (for at least a semester) after the completion of the summer internship (meaning, student must be returning to school for Fall 2026 semester before graduating)?
Available to work 40 hours per week over the course of the summer program starting June 1, 2026, through August 14, 2026
Authorized to work in the United States with no current or future sponsorship needs
Available to report in-person to the work location on the job posting (unless virtual offering)?
Comcast is an Affirmative Action/EEO employer M/F/D/V
Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Skills:
Relationship Building; Professional Etiquette; Accountability; Teamwork; Communication; Resilience
Salary:
Base Pay: $32.00
The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.
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Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary (https://jobs.comcast.com/benefits) on our careers site for more details.
Relevant Work Experience
0-2 Years
Job Family Group: Functional Operations
Intern Rotational: Intern
