13194 - Manager FSS

Kelly Services • Troy, MI • 2h ago

Together we change lives.

Kelly is a team of experts driven by our belief that the impact of the right person in the right job is limitless.

No matter where you are in your career journey you can apply your knowledge and passion to move people, organizations, and communities forward. You'll have opportunities to grow your expertise and capabilities, both professionally and personally. As a team, we celebrate inclusion, caring, and collaboration. As a company we value your contribution, we work with integrity, and we always put people first-so your impact really will change lives.

Our Kelly FSS Manager is accountable for:

Leading full-cycle Accounts Receivable (AR) and Billing operations for Kelly's large North American customer base, ensuring accuracy, compliance, and timeliness.

Managing, training, and developing a team of AR and Billing Analysts to achieve departmental goals, drive employee satisfaction, and ensure succession planning.

Designing and implementing customer-specific invoicing, order management, collections, and reporting processes while maintaining SOX compliance.

Serving as a Subject Matter Expert (SME) in projects and process improvement initiatives to optimize operational efficiency and financial outcomes.

Building strong relationships with internal leaders, external customers, and VMS partners to resolve disputes, negotiate outcomes, and proactively address issues.

Monitoring productivity, reallocating resources, and setting priorities to ensure deadlines and quality standards are consistently met.

Essential Skills, Knowledge, and Experiences:

8+ years of progressive experience in Accounts Receivable, Billing, Finance, or related fields; Bachelor's degree in Accounting, Finance, or Business preferred.

Proven leadership experience with ability to coach, motivate, and develop high-performing teams.

Strong knowledge of AR/billing processes, financial controls, and compliance requirements; familiarity with VMS technology (Fieldglass, Beeline, IQN, PeopleFluent) strongly preferred.

Advanced Excel and IT systems proficiency with comfort integrating across multiple functional areas.

Exceptional problem-solving, analytical, and decision-making skills with the ability to deliver data-driven solutions.

Excellent communication, collaboration, and negotiation skills with experience engaging stakeholders at all organizational levels.

Candidates are required to work eastern time zone hours 8am-5pm.

Compensation package and benefits applicable to the position - understanding that each person has unique professional and personal needs focused on your total well-being. Our range of Benefits for full-time employees can be explored at: Kelly Corp Benefits & Perks - USA

Kelly is an equal opportunity employer committed to employing a diverse, equitable, and inclusive workforce, including, but not limited to, race, gender, individuals with disabilities, protected veterans, sexual orientation, and gender identity. Equal Employment Opportunity is The Law.

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