Product Operations Manager II, Performance Marketing

Uber • San Francisco, CA • 5h ago

About the Role

Uber's Growth and Marketing Platform builds the technology products that run the vast majority of Uber's Acquisition and Retention engines including automation, insights, and measurement over $1B+ of Marketing spend per year and Billions of user communications per month.

As Manager II, you will be a crucial part of the Product Operations team responsible for coordinating planning and alignment across three separate product organizations responsible for CRM + Growth Platforms, Paid Marketing Technology, and Consumer Web/SEO. You will be the bridge between these teams and the Core Technology organization including Executive-visible planning alignment, organization scale presentations, and ongoing coordination with a broad set of the technical team across Uber.

What You'll Do

Define, operate, and iterate a large scale technical planning process across multiple Growth and Marketing technology verticals

Coordinate with Uber's core technology team to understand integration points and requirements on an ongoing basis

Coordinate with our Product Leadership to help define and communicate top-down guidance, strategy, and expectations

Coordinate with our Engineering Leadership to understand Engineering's needs and requirements in the planning process to ensure consistent and timely delivery from the Product org

Coordinate with our Business Leadership to help ensure timely delivery of planning themes, guidance, and feedback.

Manage recurring technical forums and leadership reviews (e.g., product launch tracking, Monthly Tech Day, and OKR/tech reviews) to drive alignment, transparency, and accountability

Lead strategic storytelling and relationship building to elevate the visibility of Tech work across other orgs, driving awareness, understanding, and stronger cross-functional collaboration

Basic Qualifications

7+ years of experience in Product Operations, Program Management, or Technical Operations

Large scale project management experience

Understanding of planning frameworks and tools (e.g. Agile, Jira)

Ability to clearly and succinctly present information to an internal and external audience

Persuasive written and verbal communication skills across diverse functions and teams

Preferred Qualifications

Prior experience working on global projects, or in an international setting

Ability to foster collaboration and facilitate teamwork bringing key partners across functions together

Demonstrated ability to juggle competing priorities

Analytical expertise

Proven track record managing complex projects with multiple stakeholders, tight timelines, and evolving priorities.

High attention to detail and a bias toward action-able to prioritize ruthlessly, execute efficiently, and deliver on time.

Comfortable managing both strategy and execution-balancing big-picture planning with hands-on ownership of tools, workflows, and deliverables.

A self-starter who is organized, resourceful, and constantly looking for ways to optimize systems, improve visibility, and drive impact.

Experience working in the tech industry.

For New York, NY-based roles: The base salary range for this role is USD$157,000 per year - USD$174,000 per year. For San Francisco, CA-based roles: The base salary range for this role is USD$157,000 per year - USD$174,000 per year. For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other @types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits.

Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form- https://docs.google.com/forms/d/e/1FAIpQLSdb_Y9Bv8-lWDMbpidF2GKXsxzNh11wUUVS7fM1znOfEJsVeA/viewform

Uber

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