Customer Service Associate

Walgreens • San Ramon, CA • 2h ago

Job Description:

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Job ID: 1676021BR

Title: Customer Service Associate

Company Indicator: Walgreens

Employment Type: Part-time

Job Function: Retail

Full Store Address: 11440 WINDEMERE PKWY,SAN RAMON,CA,94582

Full District Office Address: 11440 WINDEMERE PKWY,SAN RAMON,CA,94582-05179-16090-S

External Basic Qualifications:

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications:

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift:

Store: 16090-SAN RAMON CA

Pay Type: Hourly

Start Rate: 16.5

Max Rate: 18

Similar Jobs

Inventory Associate

TEKsystems • Concord, CA • 49min ago

Management & Administrative

Fulfillment Associate - Entry Level | $18/hr | Concord, CA (Onsite) Duration: 6-Month Contract Schedule: Monday-Friday, 8:00 AM - 4:30 PM Are you looking to build hands-on experience in logistics, equipment handling, and...

49min ago

Go to Apply

Supply Chain and Logistics Management Trainee - Warehouse

Penske • Union City, CA • 1h ago

Management & Administrative

Are you ready to move your career forward? As a Logistics Trainee, you will be a part of a winning team that inspires the next chapter of growth. You will discover opportunities to proactively improve our service promise...

1h ago

Go to Apply

Advanced Field Service Engr

Honeywell • Richmond, CA • 20h ago

Management & Administrative

Advanced Field Service Engineer for Honeywell International, Inc. (Richmond, CA) RESPONSIBILITIES: Provide customer with technical and consulting support for industrial process control / automation platforms, particularl...

20h ago

Go to Apply

Manager, Manufacturing Engineering

Coherent • San Pablo, CA • 1d ago

Management & Administrative

Job Description The Manufacturing Engineering Manager will lead and manage the manufacturing engineering team to design, implement, and optimize production processes. This is a critical role in leading new product introd...

1d ago

Go to Apply

Manager, Manufacturing Engineering

Coherent • San Pablo, CA • 1d ago

Management & Administrative

1d ago

Go to Apply

AI Software Native Engineering Senior Manager

Accenture • Walnut Creek, CA • 1d ago

Management & Administrative

We are: A forward-thinking services company at the forefront of AI-native innovation. We partner with enterprise clients to create next-generation, agent-powered workflows engineered to scale in real-world settings. Our...

1d ago

Go to Apply

Administrative Clerk

Kaiser Permanente • Pleasanton, CA • 2d ago

Management & Administrative

Description: Responsible for the day-to day operations of the department. Maintains office files, @types correspondence, answers telephones. Essential Functions: Provide administrative support to department manager or st...

2d ago

Go to Apply

Customer Services Clerk

Kaiser Permanente • Oakland, CA • 2d ago

Management & Administrative

Job Summary: This position is responsible for data entry/spreadsheet development for special projects, composing letters/contract renewal announcements and independently managing customer service requests regarding compl...

2d ago

Go to Apply

Sr. Administrative Assistant

Robert Half • Dublin, CA • 2d ago

Management & Administrative

Description We are looking for a meticulous and proactive Senior Administrative Assistant to support our team in Dublin, California. This role involves providing high-level administrative assistance to a senior staff mem...

2d ago

Go to Apply

Data Entry Clerk

Robert Half • Brisbane, CA • 2d ago

Management & Administrative

Description Robert Half has an exciting opportunity with a reputable Biotech in Brisbane. Our client is a leader in supporting individuals who have recently gone through a transplant operation. Their goal is to make the...

2d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.