Logistics Customer Service

Robert Half • Columbia City, IN • 1d ago

Description We are looking for a Logistics Customer Service Specialist for a Contract to Permanent position based in Columbia City, Indiana. This role is essential in ensuring smooth warehouse operations by managing supply chain procedures, coordinating deliveries, and handling shipping documentation. The ideal candidate is highly organized, detail-oriented, and capable of maintaining accurate records while ensuring timely order fulfillment.

Responsibilities:

Coordinate shipments based on product availability and customer requests, ensuring timely and accurate delivery.

Monitor and track orders, booking freight appointments to meet delivery deadlines.

Prepare and process both physical and electronic shipping documents, including purchase orders, sales orders, and bills of lading.

Optimize supply chain procedures to improve delivery quality and efficiency.

Maintain accurate records of orders, inventory levels, suppliers, and customer information.

Oversee warehouse stock levels and generate reports, such as cut reports, as required.

Communicate with customers to provide updates on the status of their orders and address inquiries.

Collaborate with team members to streamline logistics operations and resolve any issues promptly. Requirements - Minimum of 2 years of experience in logistics, warehouse administration, or a similar role.

Proficiency in logistics software and transport management systems.

Strong organizational and time-management skills with attention to detail.

Excellent communication skills, both written and verbal.

Proficiency in Microsoft Office Suite, including Excel and Outlook.

Familiarity with data entry and customer service processes.

High school diploma or equivalent is required; a degree in supply chain management, logistics, or a related field is a plus.

Ability to work in-person in Columbia City, Indiana. TalentMatch®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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