Customer Service Associate

Walgreens • Norwood, MA • 2h ago

Job Description:

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Job ID: 1676936BR

Title: Customer Service Associate

Company Indicator: Walgreens

Employment Type: Part-time

Job Function: Retail

Full Store Address: 469 WALPOLE ST,NORWOOD,MA,02062

Full District Office Address: 469 WALPOLE ST,NORWOOD,MA,02062-01710-18231-S

External Basic Qualifications:

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications:

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift:

Store: 18231-NORWOOD MA

Pay Type: Hourly

Start Rate: 15

Max Rate: 17.5

Similar Jobs

NetSuite Account Manager

Oracle • Burlington, MA • 22min ago

Management & Administrative

Job Description NetSuite was the FIRST Cloud ERP company and is experiencing record growth, with over 20,000 customers, NetSuite is outstanding in the market with its ability to work with small startups to large enterpri...

22min ago

Go to Apply

Lead National Account Manager - Strategic Accounts

Indeed • Boston, MA • 28min ago

Management & Administrative

Our Mission As the world's number 1 job site*, our mission is to help people get jobs. We strive to cultivate an inclusive and accessible workplace where all people feel comfortable being themselves. We're looking to gro...

28min ago

Go to Apply

Enterprise Account Manager - Northeast

Trellix • Boston, MA • 33min ago

Management & Administrative

Job Title: Enterprise Account Manager - Northeast About Skyhigh Security: Skyhigh Security is a dynamic, fast-paced, cloud company that is a leader in the security industry. Our mission is to protect the world's data, an...

33min ago

Go to Apply

Customer Success Account Manager

ISC2 • Boston, MA • 34min ago

Management & Administrative

Overview Your Future. Secured. ISC2 is a force for good. As the world's leading nonprofit member organization for cybersecurity professionals, our core values - Integrity, Advocacy, Commitment, Diversity, Equity & In...

34min ago

Go to Apply

Enterprise Account Manager - Southeast

Trellix • Boston, MA • 35min ago

Management & Administrative

Job Title: Enterprise Account Manager - Southeast About Skyhigh Security: Skyhigh Security is a dynamic, fast-paced, cloud company that is a leader in the security industry. Our mission is to protect the world's data, an...

35min ago

Go to Apply

Customer Service Associate

Walgreens • Milford, MA • 2h ago

Management & Administrative

Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Custome...

2h ago

Go to Apply

Customer Service Associate Bilingual

Intermountain Health • Boston, MA • 2h ago

Management & Administrative

Job Description: A Customer Service Associate I - Bilingual is responsible for handling inbound and outbound calls to assist Spanish-speaking and other patients with billing inquiries, complaints, and requests. The careg...

2h ago

Go to Apply

Deputy Program Manager (Remote)

GovCIO • Boston, MA • 3h ago

Management & Administrative

Overview GovCIO is currently hiring for a Deputy Program Manager to support the VR&E PSES contract. This position will be located in will be fully remote within the Continental United States. Responsibilities Creates...

3h ago

Go to Apply

CPC Processor Customer Support- 3464

Datavant • Boston, MA • 4h ago

Management & Administrative

Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is power...

4h ago

Go to Apply

Manager, Manufacturing Engineering

Hologic • Marlborough, MA • 6h ago

Management & Administrative

Manager, Manufacturing Engineering Londonderry, NH, United States Marlborough, MA, United States Why join Hologic: You will have the opportunity to get in on the ground floor at a high growth world class manufacturing fa...

6h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.