Customer Relations Representative

Robert Half • San Diego, CA • 2h ago

Description We are looking for a dedicated Customer Relations Representative to join our team in San Diego, California. In this role, you will be responsible for providing exceptional service to both internal and external stakeholders while ensuring efficient and accurate completion of administrative tasks. This is a long-term contract position ideal for someone who thrives in a collaborative and fast-paced environment.

Responsibilities:

Process copy work and ensure timely service delivery to the appropriate parties.

Review assigned payments to identify duplicates or ensure proper reassignment to the correct claims.

Prepare and distribute accurate correspondence, including letters and outgoing mail, in a timely manner.

Monitor office inventory, manage monthly supply orders, and ensure resources are maintained.

Collaborate with adjusters and medical professionals to facilitate the transition of injured workers to new primary treating physicians.

Communicate proactively with supervisors about any issues that could impact workflow, customer satisfaction, or company operations.

Respond efficiently to requests from both internal and external customers, meeting commitments with minimal supervision.

Perform additional administrative and support tasks as required.

Maintain clear and effective communication, both verbally and in writing.

Work closely with team members to achieve departmental objectives and adhere to company policies and procedures. Requirements - Proven experience in administrative assistance and handling inbound calls.

Familiarity with claim administration processes and procedures.

Strong data entry skills with attention to detail and accuracy.

Ability to effectively communicate, both in writing and verbally.

Demonstrated ability to work independently and meet deadlines.

Experience collaborating with teams to achieve shared goals.

Knowledge of general office practices and inventory management.

Commitment to adhering to company policies, procedures, and project timelines. TalentMatch®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

Go to Apply

General Manager - Optical

America's Best • Lemon Grove, CA • 1d ago

Management & Administrative

America's Best is part of National Vision, one of the largest optical retailers in the United States. The America's Best brand continues to grow, with 1000 stores and counting. Each location combines both parts of the op...

1d ago

Go to Apply

Operations Manager

CVS Health • San Diego, CA • 1d ago

Management & Administrative

1d ago

Go to Apply

AI Software Native Engineering Senior Manager

Accenture • San Diego, CA • 1d ago

Management & Administrative

We are: A forward-thinking services company at the forefront of AI-native innovation. We partner with enterprise clients to create next-generation, agent-powered workflows engineered to scale in real-world settings. Our...

1d ago

Go to Apply

U-Box Customer Care Representative (CDL)

U-Haul • San Diego, CA • 1d ago

Management & Administrative

Compensation Range: $19.00 to $40.00 Hourly Location: 12375 World Trade Dr, San Diego, California 92128 United States of America Have you ever wished the open road could be your office? If so, then consider becoming U-Ha...

1d ago

Go to Apply

U-Box Customer Care Representative (CDL)

U-Haul • San Diego, CA • 1d ago

Management & Administrative

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.