Become a part of our caring community and help us put health first
The Medical Assistant 4 is the first point of contact for patient care. Responsible for administrative duties in addition to patient care. The Medical Assistant 4 assumes ownership and leads advanced and highly specialized administrative, operational, and customer support duties that require independent initiative and judgment.
Join a Team That's Redefining Senior Primary Care
Humana's Primary Care Organization is one of the largest and fastest-growing senior-focused, value-based care providers in the country. With over 340 centers across 15 states operating under the CenterWell and Conviva brands, we're transforming healthcare by putting seniors at the heart of everything we do.
As a Lead Medical Assistant (MA), you will be part of a collaborative, multidisciplinary team that includes physicians, pharmacists, care coaches, behavioral health specialists, and more-all working together to deliver personalized, high-quality care.
We're not just improving healthcare, we're improving lives. That includes yours.
The Lead Medical Assistant is responsible for administrative duties in addition to patient care. In this role, the Lead Medical Assistant assumes ownership and leads advanced and highly specialized administrative, operational, and support duties at the regional level that require independent initiative and judgment. Some travel is required across the middle TN region.
Job Description
The Lead Medical Assistant Key roles and responsibilities:
Collaborates closely with Physicians and Advanced Practice Providers on achieving HEDIS Quality and Stars Measures, medication adherence compliance, as well as Early Detection and Preventive Screening (EDAPS) metrics at a center and regional level.
Assists with the daily priorities at a center and regional level.
Establishes relationships with and collaborates closely with external vendors, including coordinating health seminars/events to achieve metrics.
Partners with and works closely with the market preceptor(s), market RN(s), and medical assistants at a center and regional level to achieve goals.
May provide skills training, task delegation, and review of other's work.
Works within broad guidelines with little oversight.
Will be expected to provide patient care in the event of a medical assistant's absence. Travel may be required.
Clinical duties may include the following activities: discussing symptoms, obtaining vital signs, medication/vaccine administration, phlebotomy, collecting specimens, performing diagnostic screening tests, sterilizing/cleaning equipment, maintaining examination rooms, and documenting information into the electronic medical records system.
Use your skills to make an impact
Required Qualifications
Certified or Registered Medical Assistant - OR - current licensure as an LPN.
Phlebotomy Experience.
Medication/vaccine administration experience.
3+ years of MA experience - OR - LPN experience.
High school diploma or equivalent.
CPR certified.
This role is considered patient facing and is part of the company's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.
This role is part of Humana's Driver safety program and therefore requires an individual to have a valid state driver's license and proof of personal vehicle liability insurance with at least 100,000/300,000/100,000 limits.
Preferred Qualifications
Current licensure as an LPN or LVN in the State of TN.
Strong clinical background.
Strong sense of engagement as a team player.
Experience in a fast pace/high volume environment.
Proactive, self-starter, and resourceful.
1+ years of MA - OR - LPN experience in Primary Care Organization center .
Value Based Care experience includes knowledge of HEDIS, medication adherence, EDAPS and CAHPS/HOS Patient Experience.
Bilingual proficiency in English and Spanish - must pass proficiency exam prior to foreign language communication.
Additional Information:
Workstyle: In the Clinic, with occasional travel as necessary.
Travel: Approximately 60% travel is required across the middle region of TN.
Core Workdays & Hours: Typically, Monday - Friday 8:00am - 5:00pm Central Standard Time (EST).
Benefits: Benefits are effective on day 1. Full time Associates enjoy competitive pay and a comprehensive benefits package that includes 401k, Medical, Dental, Vision and a variety of supplemental insurances, tuition assistance and much more.....
Interview Format
As part of our hiring process, we will be using exciting interviewing technology provided by Hire Vue, a third-party vendor. This technology provides our team of recruiters and hiring managers with an enhanced method for decision-making.
If you are selected to move forward from your application prescreen, you will receive correspondence inviting you to participate in a pre-recorded Voice Interview and/or an SMS Text Messaging interview. If participating in a pre-recorded interview, you will respond to a set of interview questions via your phone. You should anticipate this interview to take approximately 10-15 minutes.
If participating in a SMS Text interview, you will be asked a series of questions to which you will be using your cell phone or computer to answer the questions provided. Expect this @type of interview to last anywhere from 5-10 minutes. Your recorded interview(s) via text and/or pre-recorded voice will be reviewed, and you will subsequently be informed if you will be moving forward to the next round of interviews.
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$44,900 - $60,200 per year
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About Us
About CenterWell Senior Primary Care: CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well-being. Our integrated care teams, which include physicians, nurses, behavioral health specialists and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes. We go beyond physical health by also addressing other factors that can impact a patient's well-being.
About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.
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Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Centerwell, a wholly owned subsidiary of Humana, complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our full accessibility rights information and language options https://www.partnersinprimarycare.com/accessibility-resources
