Accounts Receivable Clerk

Robert Half • South San Francisco, CA • 2h ago

Description

Accounts Receivable/ Customer Service Coordinator

Customer Service Coordinator performs a range of customer service, administrative, and clerical tasks, with a focus on accounts receivable. This role provides support to District staff and manages specialized duties related to the District's operations.

Key Responsibilities

Serve as the first point of contact for the public via phone, email, and in-person at the District's front counter. Provide information about District services and resolve customer inquiries, issues, and complaints.

Process customer payments, issue receipts, and maintain billing records for services such as water, sewer, and berth rentals.

Prepare daily bank deposits and assist with collections and past-due processes.

Assist with routine clerical work, including updating forms, maintaining bulletin boards, and coordinating promotional activities.

Manage commercial licenses, permits, and service work orders.

Coordinate front office operations and maintain office security and organization.

Serve as a liaison between customers and operations staff, managing berth assignments and updating billing systems.

Operate a radio base station and monitor communications during normal and emergency situations.

Additional Responsibilities

Provide backup to Accounting Technician functions (accounts payable, payroll, etc.).

Ensure a clean and organized work environment.

Requirements

Qualifications

Knowledge of:

General office procedures, customer service practices, and financial record-keeping.

Computer applications like MS Word, Excel, and billing software.

Pertinent laws, codes, and regulations.

Tyler Munis software (preferred).

Ability to:

Maintain accurate records and prepare financial reports.

Adapt to new technologies and systems.

Interact effectively with the public and co-workers.

Follow written and verbal instructions, and use financial software.

Education: High school diploma or equivalent.

Experience: Two years in customer service and experience with computerized accounting or billing systems.

Licenses and Certifications

Valid Class C California driver's license required.

Physical Demands

Ability to sit for extended periods, use a computer, and communicate via phone and email.

Occasional lifting (up to 20 lbs.) and outdoor work in varying weather conditions.

Working Environment

Primarily office-based with occasional outdoor duties (e.g., visiting marina slips).

Exposure to typical office conditions, including noise and fluorescent lighting.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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