Administrative Support

Aston Carter • Lexington, KY • 14h ago

Job Title: Administrative Support Specialist

Job Description

We are seeking a detail-oriented and proactive Administrative Support Specialist to join our dynamic team in Lexington, KY. This role is ideal for someone who thrives in a fast-paced environment and enjoys supporting cross-functional teams to ensure smooth day-to-day operations.

Responsibilities

Serve as a primary administrative contact for client-related inquiries via phone and email, ensuring prompt and courteous responses.

Support client onboarding processes by coordinating documentation, scheduling calls, and tracking deliverables.

Maintain accurate records of client interactions, project timelines, and service requests.

Coordinate with internal departments (operations, logistics, finance) to resolve client issues and fulfill service requests.

Monitor and manage shared inboxes and ticketing systems to ensure client needs are addressed promptly.

Track and report on key client metrics and administrative KPIs.

Other duties as directed by team lead, supervisor, or managers.

Essential Skills

Proficiency in administrative support and data entry.

Competence in using Outlook and Microsoft Office.

Strong customer service skills.

Additional Skills & Qualifications

2+ years of relevant experience.

Computer savvy with the ability to quickly learn new platforms and tools.

Comfortable using or learning AI-powered tools and systems to support client communication.

Strong communication and interpersonal skills with a customer-first mindset.

Excellent organizational and time management skills.

Comfortable working in a fast-paced, deadline-driven environment.

Work Environment

The position offers a hybrid schedule from Monday to Friday, 9 AM to 6 PM, with rotational Saturdays (every two months). The office features cubicles, providing a professional environment conducive to teamwork and collaboration. The company culture is vibrant, with opportunities for growth, great benefits for full-time employees, and a supportive team environment with fun events.

Job Type & Location

This is a Contract position based out of Lexington, Kentucky.

Pay and Benefits

The pay range for this position is $20.00 - $23.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Lexington,KY.

Application Deadline

This position is anticipated to close on Sep 29, 2025.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.

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