Store Customer Service Specialist

SHERWIN WILLIAMS CO • Madison, WI • 3h ago

JOB REQUIREMENTS: This position is essential to the success of our
retail stores. Customer Service Specialists work closely with wholesale
and retail customers to determine their needs, answer their questions
about Sherwin-Williams products, and recommend the right solutions.
Customer Service Specialists are also expected to promptly resolve any
customer concerns and ensure maximum client satisfaction as well as stay
up-to-date with product features and maintain the high quality and
visual standards of the products and store. Customer Service Specialists
are tasked with achieving excellent customer service, while consistently
meeting the store\'s sales goals. Job duties involve contact with
customers, which may include minors; and access to cash and other
payment methods, electronic equipment, personal information, store
merchandise and other items of value, and such access may be supervised
or unsupervised. The Company therefore has determined that a review of
criminal history is necessary to protect the business and its operations
and reputation and is necessary to protect the safety of the Company\'s
customers, staff, employees, vendors, contractors, and the general
public. Ensure high levels of customer satisfaction through excellent
sales service Assist customers in person and over the phone by
determining needs and presenting appropriate products and services Build
productive trust relationships with wholesale and retail customers
Process sales transactions accurately and consistent with policies and
procedures Follow and achieve sales goals on a monthly, quarterly, and
yearly basis Maintain precise work order files and formulas Pull
appropriate products from the sales floor or warehouse Tint and mix
products, as needed, to customer specifications Stock shelves and set up
displays Clean store equipment Load/unload delivery trucks Assist in
making deliveries, as needed Maintain in-stock and presentable condition
assigned areas Remain knowledgeable on products offered and discuss
available options Comply with inventory control procedures Suggest ways
to improve sales Minimum Requirements: Must be at least eighteen (18)
years of age Must be legally authorized to work in the country of
employment without needing sponsorship for employment work visa status
now or in the future Must have a valid, unrestricted Driver\'s License
Must be... For full info follow application link. Sherwin-Williams is
proud to be an Affirmative Action, Equal Employment Opportunity,
Inclusion and Diversity Supportive Employer. All qualified candidates
will receive consideration for employment and will not be discriminated
against based on race, color, religion, sex, sexual orientation, gender
identify, national origin, protected veteran status, disability, age,
pregnancy, genetic information, creed, marital status or any other
consideration prohibited by law or by contract. VEVRAA Federal
Contractor requesting priority referral of protected veterans.
*** APPLICATION INSTRUCTIONS: Apply Online:
ipc.us/t/E0BB191240794511

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