Activation Specialist

Fiserv • Milwaukee, WI • 6h ago

Calling all innovators - find your future at Fiserv.

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

What does a successful Activation Specialist at Fiserv do?

As an activation specialist, you will be a customer-facing financial technology professional who guides new business clients through the setup and launch of their payment processing services. This role is essential for customer onboarding and success, ensuring a smooth transition from a signed sales contract to a fully functional payment system. This is considered an entry-level position that will work closely assisting two experienced activation specialists.

What you will do:

Customer onboarding: Specialists manage the entire client activation process, which includes setting up new accounts, configuring software, and installing hardware such as credit card terminals.

Product training: They conduct training sessions for clients to ensure they understand how to use the payment processing system, including its features, workflows, and best practices.

Technical troubleshooting: Specialists diagnose and resolve technical issues related to the payment application or connectivity. They may also escalate more complex problems to internal technical teams.

Compliance guidance: They educate merchants on important topics such as Payment Card Industry (PCI) compliance, refund procedures, and managing chargebacks.

Customer support: Throughout the activation period, specialists act as a point of contact for customer inquiries and help address any concerns to ensure a high level of satisfaction.

Relationship management: This role builds strong relationships with new customers, proactively engaging them to encourage product feature adoption and increase usage volume.

What you need to have:

High school diploma is required, and an associate's or bachelor's degree in a business-related field is often preferred.

Strong verbal and written communication skills for clear and effective client communication.

Proven proficiency with software, including the ability to troubleshoot technical issues.

What would be nice to have:

Customer Service Experience: A background in customer success, sales, or onboarding.

Attention to Detail: Meticulous attention to detail for accurate account setup and documentation.

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv. Please:

Apply using your legal name

Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com . Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv's Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

Fiserv

Go to Apply

Share this job

Similar Jobs

Sales, Regional Sales Manager - Coronary Image Guided Therapy Devices (Greater North Central)

Philips • Milwaukee, WI • 22min ago

Hospital & Medical

Sales, Regional Sales Manager - Coronary Image Guided Therapy Devices (Greater North Central) You have the opportunity to lead sales performance and sales growth over multiple territories, within a sales division, in sup...

22min ago

Go to Apply

Management Sales Training Program

SHERWIN WILLIAMS CO • Waukesha, WI • 24min ago

Management & Administrative

JOB REQUIREMENTS: The Sherwin-Williams Management & Sales Training Program is an accelerated, entry-level position designed to prepare you for a Store Management role in 18-24 months. With Sherwin-Williams\' promote-...

24min ago

Go to Apply

Concrete Foreman

CONSTRUCTION RESOURCES MANAGEMENT • Waukesha, WI • 30min ago

JOB REQUIREMENTS: Concrete Foreman Zenith Tech a Walbec Group Company Southeast WI. This position is eligible for an incredible sign-on bonus of \$1,000 paid after 2 weeks of work and \$1,000 paid after 26 weeks of work!...

30min ago

Go to Apply

Laborer

CONSTRUCTION RESOURCES MANAGEMENT • Waukesha, WI • 30min ago

Manufacturing & Warehouse

JOB REQUIREMENTS: Laborer-Bridge Construction Zenith Tech Inc. a Walbec Group Company Southeast WI. Are you looking for an exciting career in road, highway, and bridge construction? Zenith Tech Inc. of the Walbec Group h...

30min ago

Go to Apply

Construction Materials Testing Field

TERRACON CONSULTANTS • Cudahy, WI • 36min ago

Trucking & Construction

JOB REQUIREMENTS: Job Description General Responsibilities: Provide engineering and consulting services for a broad array of projects and clients. This may include performing and/or leading field investigations, engineer...

36min ago

Go to Apply

Shop and Laboratory Manager

MILWAUKEE SCHOOL OF ENGINEERING • Milwaukee, WI • 36min ago

Hospital & Medical

JOB REQUIREMENTS: Who We Are Milwaukee School of Engineering (MSOE) is an academic institution intrinsically tied to the real world - a confluence of industry knowledge, work ethic and an enduring desire to know more. Th...

36min ago

Go to Apply

Project Manager ACE

HAMMEL GREEN & ABRAHAMSON INC • Milwaukee, WI • 37min ago

Management & Administrative

JOB REQUIREMENTS: Project Manager - ACE Job Locations US-WI-Milwaukee Job ID 2025-3123 Category Architecture Position Type Regular Full-Time of Openings 1 Posted Date 2 months ago(5/30/2025 1:32 PM) Overview: HGA\'s Arts...

37min ago

Go to Apply

Production Supervisor

SHARP PACKAGING SYSTEMS LLC • Sussex, WI • 37min ago

Manufacturing & Warehouse

JOB REQUIREMENTS: We\'re Not Just in the Packaging Business-We\'re in the \"Wow\" Business Pregis is Hiring! Why Join Pregis? Pregis is in the packaging business to protect what matters. We are committed to providing our...

37min ago

Go to Apply

Parts Service Purchasing Specialist

CNH INDUSTRIAL AMERICA LLC • Racine, WI • 37min ago

Management & Administrative

JOB REQUIREMENTS: Parts & Service Purchasing Specialist Intern Job ID: 2272 Location: Oak Brook, IL, US Racine, WI, US Job Family: Parts Job Type: Full Time Working Mode: Hybrid About Us Innovation. Sustainability. P...

37min ago

Go to Apply

Parts Lifecycle Intern

CNH INDUSTRIAL AMERICA LLC • Racine, WI • 37min ago

JOB REQUIREMENTS: Parts Lifecycle Intern Job ID: 2280 Location: Racine, WI, US Job Family: Parts Life Cycle and Activation Job Type: Full Time Working Mode: Hybrid About Us Innovation. Sustainability. Productivity. This...

37min ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.