Market Manager - Queens Area

Capital One Services, LLC • Floral Park, NY • 2h ago

Market Manager - Queens AreaAt Capital One, we're building a leading information-based technology company. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. The MX Experience:Welcome to a new idea in banking. Here at Capital One, we're redefining how people bank. You see, we believe banking should fit our customers' everyday lives - not the other way around.We're redefining the typical work experience, too. Our Branch team exists to enhance the financial lives of people in the communities we serve. And we're not just looking to fill open positions - we seek outgoing, passionate people who love connecting, teaching and interacting with individuals and the community and really want to be a part of this whole reimagined banking experience. As a Market Manager, you'll have the unique role of leading an Ambassador team and facilitating legendary experiences for our Customers. As the face of Capital One in the community, you'll build alliances with local organizations and collaborate with vendors to generate new business. You're more than just a manager for the Branch Ambassador team, you'll be a trusted mentor and guide for their individual development and overall team performance.Here's what we are looking for in you:-You're responsible for managing the talent and resources across an average of 1-3 branches with a team of Ambassadors, to support a large and diverse set of customers across a market.-You're able to travel within a district and region and support a cluster of locations.-You're highly skilled at multi-tasking, time management and empowering Ambassadors to think on their own when you are at another location.-You're a mentor. You'll lead by example and help our Ambassadors develop professionally, personally, and as a high-performing team.-You're obsessed with the Branch experience and bringing our brand to life. You'll take pride in maintaining the physical space and coaching Ambassadors to create a welcoming environment for customers.-You're a forward thinker and drive continuous improvement. You never settle for the status quo. In fact, discovery drives you, and you're bringing everyone along for the ride.-You'll ensure accountability and drive a connection tied to behaviors with purpose and potential.-You'll grow associates skills and performance through active, continuous coaching and recognition.-Act as a role model for Capital One's Values: Excellence and Do the Right Thing while supporting branch based change management efforts.-You're a product expert. Servicing to clients via escalations or complex sales referred by Ambassadors, and participate in performance calls with small business and commercial partners as appropriate.-You're a proven leader with a franchise ownership attitude. You've been there, done that as a manager of a team focused on achieving and exceeding customer-based goals and metrics.-You're friendly and engaging and can connect with visitors and regulars alike. Yep, you're a people person - whether you're helping folks with technology challenges, having casual conversation, or simply showing off some of the cool services and products we offer.-You're a part of the community and have a deep understanding of your market. You'll work with local businesses, nonprofits and charities to plan events both in and outside of the Branch.-You're naturally curious and like to learn. We'll teach you what Capital One has to offer our customers - products, services and experiences -

Similar Jobs

Operations Manager

CVS Health • Glen Cove, NY • 1h ago

Management & Administrative

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions compan...

1h ago

Go to Apply

Operations Manager

CVS Health • Merrick, NY • 1h ago

Management & Administrative

1h ago

Go to Apply

Manager, Privacy Operations

RVO Health • New York, NY • 1h ago

Management & Administrative

AT A GLANCE RVO Health is the world's largest and fastest-growing digital health platform with over 1400 employees. ?We have an opportunity for a Privacy Operations lead to join a dynamic, cutting-edge, and collaborative...

1h ago

Go to Apply

Tour Commander/Field Operations Manager

City of New York • New York, NY • 1h ago

Management & Administrative

Job Description The Office of Chief Medical Examiner investigates cases of persons who die within New York City from criminal violence, by accident, by suicide, suddenly when in apparent health, when unattended by a phys...

1h ago

Go to Apply

Head of Enterprise Risk Management for the US Operations - Director

Deutsche Bank • New York, NY • 3h ago

Management & Administrative

Job Description:Job Title Head of Enterprise Risk Management for the US OperationsCorporate Title DirectorLocation New York, NYOverviewThe Enterprise Risk Management (ERM) function provides a cross-risk view of the Bank'...

3h ago

Go to Apply

IB Americas Operational Risk Management Portfolio - Assistant Vice President

Deutsche Bank • New York, NY • 3h ago

Management & Administrative

Job Description:Job Title IB Americas Operational Risk Management PortfolioCorporate Title Assistant Vice PresidentLocation New YorkOverviewOperational Risk Management is looking for a dynamic professional who works well...

3h ago

Go to Apply

Associate, Brand Manager

JPMorgan Chase • New York, NY • 5h ago

Management & Administrative

The Experiential Brand Manager Associate will provide executional, operational and functional support to the Experiential Marketing director for a robust portfolio of brand experiences within the JPMorgan Chase brand. In...

5h ago

Go to Apply

Bridge Engineering Project Manager

Greenman-Pedersen,Inc. • Melville, NY • 5h ago

Management & Administrative

Job Preview GPI offers excellent benefits, including a 401(k) plan, ESOP, medical/dental/vision plans, paid time off, and more. GPI is an equal opportunity employer. All qualified applicants will receive consideration fo...

5h ago

Go to Apply

Brand Manager- Chase Sapphire-Vice President

JPMorgan Chase • New York, NY • 5h ago

Management & Administrative

Shape and execute paid media strategy for Chase Sapphire, driving brand impact through creative, innovative campaigns and partnerships. As a Brand Manager, Vice President on the Chase Sapphire team, you are at the helm o...

5h ago

Go to Apply

Beauty Sales Consultant

CVS Health • Greenwich, CT • 5h ago

Management & Administrative

5h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.