AIRPORT OPERATIONS SPECIALIST
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AIRPORT OPERATIONS SPECIALIST
Salary
$1,996.80 - $2,408.00 Biweekly
Location
7800 Airport Blvd.
Job Type
Full Time
Job Number
37094
Department
Houston Airport System
Division
HAS- 1585 -HOU Security/ Badging
Opening Date
09/12/2025
Closing Date
9/19/2025 11:59 PM Central
Description
Benefits
Questions
POSITION OVERVIEW
Applications accepted from: All Persons Interested
Division/Section: William P. Hobby Airport / ID Badging
Workdays & Hours: Shift work, including rotation, weekends and holidays. (Subject to change)
DESCRIPTIONS OF DUTIES/ESSENTIAL FUNCTIONS:
The purpose of the ID Badging section is to provide a safe and secure environment throughout the Houston Airport System. This team is responsible in performing duties in the credentialing office to process airport security badges for access authorization to airport controlled and secure areas. This section is responsible for Transportation Security Administration (TSA) and Customs and Border Protection (CBP) regulatory compliance and customer service.
The purpose of the Airport Operations Specialist (Badging) position is to maintain a safe and secure airport environment by acting as a trusted agent as defined by TSA 49 CFR, Part 1542, Security Directive. Performs supporting and operational activities by conducting applicant vetting through Criminal History Records Check (CHRC) and Security Threat assessment (STA), utilizing FBI, TSA, TSC credentialing profiles for the issuance of Airport identification Media. Enforces regulations to ensure a safe and secure environment by managing appropriate access control clearance code assignments. Reports unsafe conditions and policy/procedure violations and initiates enforcement actions by conducting audits as required by the TSA. Observes and reports operational, safety and security concerns by conducting quality control actions of identification badge of application process to ensure regulatory standards are met. Performs and maintains reports on security activities, such as TSA mandated and weekly and/or monthly management reports. Inputs and up-dates multi-airport ID media profiles. Reviews, updates, corrects, and teaches the Authorized Signatory training program. Processes and reviews customer billing. Meets and communicates with internal and external customers, such as airline, tenant and airport personnel to provide customer service and general assistance and resolves functions of the Badging Office problems. May lead, train, and monitor work activities. Contributes to the team effort by performing related duties as needed. "Must be able to pass a criminal background check, obtain and maintain federally mandated security clearances where required."
The responsibilities of this position include, but are not limited to:
Inspects airfields and airport terminal areas and the perimeter to ensure a safe and secure environment. Prepares inspection reports. Reports unsafe conditions and policy/procedure violations and initiates enforcement actions.
Maintains constant surveillance and radio contact with the Control Tower. Identifies and anticipates operational, safety and security concerns and initiates corrective action.
Meets and communicates with airline, tenant and airport personnel and resolves problems with airport customers and tenants.
Observes and reports tenant and airline activities to ensure compliance with airport leases, contracts, standards and policies/procedures. Reports violations to supervisor.
Performs airfield safety activities, such as monitoring construction and maintenance work activities in operational areas, removing birds and animals from runways and notifying airline personnel and TSA of dangerous runway conditions.
Initiates NOTAMS as required by federal regulations and maintains operations log of airfield activities.
Performs and maintains reports on security activities. Communicates and implements the airport security incentive program.
Performs and reports traffic and curbside management duties. Enforces parking regulations and issues parking citations. Initiates vehicle tows.
Contributes to the team effort by performing related duties as needed
WORKING CONDITIONS
The position is routinely requires lifting of moderately heavy items, such as @typewriters or records boxes (up to 40 pounds) and/or very long periods of walking and standing on rough surfaces on a routine basis. There are routine discomforts from exposure to moderate of heat, cold, moisture/wetness and unpleasant air conditions. The position may involve routine exposure to soiled materials and light chemical substances such as cleaning solutions. Performing these duties also involve operating city vehicles; making visual observations and differentiating details; applying specialized information; attending to details amid distractions; dealing with people in tense situations; using two-way radios; reacting quickly with dexterity and coordination. Must be willing and available to work all shifts, including rotation, weekends and holidays.
MINIMUM REQUIREMENTS
EDUCATIONAL REQUIREMENTS
Requires a Bachelor's Degree in Aviation Management, Airway Science, Criminal Justice, Law Enforcement, Business Administration, Public Administration or a related field.
EXPERIENCE REQUIREMENTS
Six (6) months of experience in airport operations, airport security or airport safety are required.
Directly related professional experience in airport operations/security may substitute for the above education requirement on a year-for-year basis.
LICENSE REQUIREMENTS
Requires a valid Class C Texas driver's license and compliance with city's policy on driving (AP 2-2).
PREFERENCES
Preference will be given to applicants with knowledge in the areas of criminal history record checks and management thereof. Experience with credentialing and/or identification software applications and advanced MS Office (Excel) level of experience is a plus. Comprehensive knowledge of both federal and state laws. Able to communicate problems and provide alternate solutions, often in tense situations, with all levels of internal & external customers diplomatically and effectively. Complete assigned tasks with minimal supervision and research experience are preferred.
Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6.
GENERAL INFORMATION
SELECTION/SKILLS TESTS REQUIRED
The selection process will involve application review and/or interview. Department may administer skills assessment test.
SAFETY IMPACT POSITION - YES
If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test.
Pay Grade - 17
SALARY INFORMATION
Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification.
APPLICATION PROCEDURES
Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at: www.houstontx.gov.
To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm or call 281-233-1858.
If you need special services or accommodations, call 281-233-1858; (TTY 7-1-1)
If you need login assistance or technical support call 855-524-5627.
Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process.
All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided.
Applicants are encouraged to attach a cover letter and resume along with their completed application when applying. For further information pertaining to the Houston Airport System, please visit: https://www.youtube.com/watch?v=EDWLV_sJFoM
EOE Equal Opportunity Employer
The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy.
The city offers a competitive benefits program, including competitively priced health coverage and a defined contribution pension plan. Benefits include:
Medical
Dental
Vision
Wellness
Supplemental Insurance
Life insurance
Long-term disability
Retirement pension
457 deferred compensation plan
Employee Assistance Program
10 days of vacation each year
11 city holidays, plus one floating holiday
Compensable Sick Leave
Personal Leave
Flexible schedules
Hybrid-Telework for eligible positions
Professional development opportunities
Transportation/parking plan
Section 125 pretax deductions
Dependent Care Reimbursement Plan
Paid Prenatal, Parental and Infant Wellness Leaves
Healthcare Flexible Spending Account
For plan details, visit http://www.houstontx.gov/hr/benefits.html
01
Are you a veteran who served on active duty in the Armed Forces (United States Army, Navy, Air Force, Marine Corps, or Coast Guard) for more than 90 consecutive days and received either an honorable discharge or a general discharge under honorable conditions?
Yes
No
02
Are you a Houston Airport System employee?
Yes
No
03
Do you have a valid/current driver's license?
Yes
No
04
What is the highest level of education you have completed?
Less than a High School Diploma/GED
High School Diploma/GED
Associate Degree
Bachelor's Degree or higher
05
What is your highest degree concentration as it relates to this position?
Aviation Management / Airway Science
Business Administration
Criminal Justice
Public Administration
Law Enforcement
Other closely related field
No Degree
06
How many verifiable years of related professional experience in an airport operation, airport security or airport safety do you possess?
Less than 6 months
6 months
at least 2 years and 6 months
at least 4 years and 6 months
No experience
07
Work setting experience - Airport Operations Specialist (Check all that apply and are verifiable)
Investigate/research experience
Conduct criminal history checks
Use of live scan fingerprint system
Law enforcement experience
Military experience
Record Keeping
Auditing
Compliance
Security Threat Assessments (STA)
No experience
08
Select the software applications with which you are proficient (Check all that apply)
Word
Excel
Time Trade
PowerPoint
OnBase
ProWatch
E-Badge (Electronic Storage)
None of the above
09
Please select your "highest" level of proficiency in Microsoft Office products (Word, Excel, Power Point).
BEGINNER: Perform daily word processing tasks, enter and correct data, modify a workbook, format a Worksheet, creates a new e-mail message, checking e-mail.
INTERMEDIATE: Basic formatting and create a variety of templates, merges; manage table data, sort and filter merges, reply, forward, print and delete an e-mail message.
ADVANCED: Manage table data, sort and filter merges, advanced techniques for analyzing and manipulating data in Excel, delete e-mails from the Inbox, Sent Items and Deleted Items folders, Add, edit, move and delete appointments on your calendar.
EXPERT: Produce table of contents, footnotes, endnotes, bookmarks, manage Macro commands, and create MS Excel applications, managing multiple calendars.
No Experience
10
Work Setting Experience (check all that apply)
Analytical Ability
Communications Skills (Oral & Written)
Decision Making Skills
Diversity Orientation
Interpersonal Skills
Judgment
Problem Solving Skills
Planning and Organizing Skills
Leadership
Training/Facilitation Skills
None of the above
11
Code of Federal Regulations: Briefly description your experience in working with regulations, such as CFR Part 49 and 1542 (See resume is not acceptable, if no experience please insert N/A).
12
Criminal Background Checks: Describe your experience interfacing with other government agencies data bases required to analyze a person's qualifications to meet security requirements (See resume is not acceptable, if no experience please insert N/A).
13
Investigations: Briefly describe your experience as it relates to investigating and/or research of task within an airport operation, airport security and/or airport safety environment (See resume is not acceptable, if no experience please insert N/A).
Required Question
