Assistant General Manager

Taco Bell • Kaneohe, HI • 22h ago

Position Title: Taco Bell Assistant General Manager (AGM)

Department: Taco Bell Operations Prepared By: Human Resources

Location: 45-1130A Kamehameha Hwy

PURPOSE

The Assistant General Manager reports directly to the General Manager. The AGM assists the GM in the achievement of the people, financial and operational goals of the restaurant.

KEY ACCOUNTABILITIES

Essential Functions

People

Assists GM in achieving restaurant's staffing and development goals

Assists GM in monitoring/ improving employee morale

Personally coaches staff

Ensures safety is everyone's top priority

Ensures compliance with all applicable laws

Financial

Assists GM in achieving sales and profits to plan

Displays urgency to correct daily financial control deficiencies

Strives to drive year-upon-year growth in sales and profits

Operations

Delivers/ improves delivery of QSC to franchise operational standards

Raises the bar in operational execution

Assets

Ensures facilities are maintained to franchise standard on a daily basis

Displays awareness of asset deficiencies and urgency to correct them

Displays awareness and urgency to eliminate any potential for liability

Ensure consistent customer satisfaction:

Effectively role-model the MIC success routine and ensure responsibilities under people, customer, and service are completed

Ensure that all Team Member positions are executed according to their Shift Excellence responsibilities

Personally demonstrate that customer needs are the highest priority

Manage the restaurant in the absence of the RGM

Availability

Open availability.

Minimum 5 day, 45 hour work week.

Available to work anywhere on the island.

Need transportation to do banking.

Safety

Ensures that safety is a priority for all employees. Act in a safe manner and do not put self or others at risk. Safety is everyone's responsibility.

Other Functions

Performs other duties as assigned.

DECISION-MAKING

Customer relations

Shift operations

Recruitment & Retention

Restaurant Operations

PARAMETERS FOR SUCCESS

Complete all essential functions

Compliance with all Brand and Company Standards and targets

Guests, in-store operators, operations management, office staff, maintenance, and vendors

COMPETENCIES + PROFESSIONAL JOB PROFILE:

Dynamic, energetic, and positive leader, a self-starter, proactively driven to get things done

Customer-first mindset

Strong interpersonal skills

Dedicated to leading a team that strives for excellence

Working Conditions

Minimal Hazards

General restaurant and office working conditions.

Qualifications

High School Diploma

Physical and/or Medical Requirements

Must obtain a Tuberculosis Clearance Certificate.

This Position Description summarizes the primary responsibilities of this role at the time of commencement. Various other responsibilities not listed here may also fall within the responsibility parameters of the position. From time to time and with the natural developments of business structure and practice, an employee may be required to perform additional or new responsibilities that fall reasonably within the expectations of this role. Any significant adjustments to role responsibilities will always be made after consultation with the employee.

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