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Caseworker (Help Program)

Monroe County, NY • Rochester, NY • 3h ago

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Location: Rochester, NY

Title: Caseworker (Help Program)

Deadline: October 10, 2025 5:00pm

Salary: $50,683 - $69,443 annually

Agency/Dept.: Public Defender's Office

Description of Duties

This position, located in the Department of the Public Defender, is responsible for working with attorneys to identify and address the social services needs of the complex client management activities related to social casework services such as preventive services and coordinate client cases and advocacy. Duties involve assisting clients with economic, emotional, social and environmental difficulties by developing service plans and making referrals to address social problems identified throughout the course of a case. Duties include interviewing clients, monitoring client progress and amending client plans as necessary. Work is performed and client recommendations are made, within defined guidelines with leeway allowed for interpretation and application. This level differs from the higher, Senior Caseworker by virtue of having more contact with clients and the lack of managing a casework team. The employee reports directly to, and works under the general supervision of a Senior Caseworker, or other higher-level staff member. Does related work as required.

HELP PROGRAM : Hiring for Emergency Limited Placement Program. This program streamlines the appointment process to allow Monroe County to hire diverse, qualified permanent employees quickly and without examinations.

Minimum Qualifications

Graduation from high school or possession of an equivalency diploma, PLUS:

Graduation from a regionally accredited or New York State registered college or university with a Bachelor's degree.

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