Learning & Development Manager - Atlanta, GA

WestRock Company • Atlanta, GA • 3h ago

The Functional Learning & Development Manager - Instructional Design, Leadership & Early Career Programs will play a pivotal role in designing, developing, and deploying impactful learning experiences for our Consumer Division\u2019s functional teams across North America, including Canada. This role blends instructional design expertise, engaging facilitation skills, leadership development and capabilities, early career program development, and strategic program management to elevate team performance and engagement for our functional team members. The ideal candidate brings 3-5 years of design, facilitation, and program management experience, along with a passion for delivering high-impact learning solutions.

KEY RESPONSIBILITIES:

Learning Strategy & Deployment

Design and deliver learning solutions aligned with functional team needs.

Facilitate in-person and virtual training sessions, with a focus on leadership development and capability building in areas such as sales and finance.

Support deployment of Professional Career Training, Leadership Development programs, and developing early career learning experiences.

Program Management & Measurement

Oversee multiple L&D programs simultaneously, ensuring timely delivery, budget alignment, and quality outcomes.

Manage calendar and scheduling and logistics for training across NA.

Prepare and present reports to senior stakeholders, connecting learning outcomes to organizational performance backed with data and metrics.

Stakeholder Collaboration

Partner with Finance, Commercial, Marketing, Early Careers, and functional teams to identify learning needs and priorities and co-create solutions.

Serve as a trusted advisor on leadership pipeline development, technical upskilling, and change readiness.

Collaborate with HR Business partners as well as with internal L&D professionals to ensure consistency and alignment across initiatives. Championing a continuous learning culture that values inclusion, adaptability, and measurable results.

Technology Integration

Act as lead for offered learning in our SRC (Salesforce) to enhance learning experiences and integrate data into training workflows.

Utilize LMS platforms to assign, track, and report on training completion and learner engagement.

Measurement & Continuous Improvement

Monitor and report on key learning metrics including completion rates, retention, and learner satisfaction.

Continuously improving learning programs based on feedback and performance data.

QUALIFICATIONS:

3-5 years of experience in sales or commercial roles, preferably within consumer-focused industries.

Bachelor\u2019s Degree Required - Focus Areas Preferred\u2026Human Resources, Business, Communications, Learning & Development, Sales, Marketing, Instructional Design

Proven experience in training facilitation and instructional design.

Strong communication, collaboration, and project management skills.

Willingness to travel up to 30% across North America.

WHAT YOU NEED TO SUCCEED:

Critical Skills/Capabilities:

Growth and Results Oriented: Results oriented person that looks for constant ways to improve

Innovation: Able to support implementation of new processes and new learning technologies to drive training into the flow of work

Interpersonal Skills: Possess keen awareness and understanding of the importance of strong interpersonal skills in communicating, achieving OKR\u2019s and leading people or teams (self-awareness)

Accountability: Holds self and others responsible for actions and results

Influence: Able to partner and build relationships to influence teams to work together, share best practice and develop and drive effective training for operations teams

Decision Making: Uses strong problem-solving skills and supporting information to arrive at optimal decisions in an appropriate timeframe; knows when to decide and/or when to seek additional input, and drive for consensus

Communication: willingness to work on the floor and in a heavy manufacturing world to ensure we can document and teach critical work processes

Technical Skills:

Learning & Development Experience (e.g., ADDIE Design, L&D Technology/ Design Tools, Facilitation, On-the-job training, Implementing and Measuring L&D Systems/ Frameworks/ Processes): 3-5 years

Prefer industry knowledge, or experience in manufacturing sales

Knowledge of Sales Force

Knowledge of Learning Management Systems

Microsoft Office - Teams, Word, Excel, Outlook, PowerPoint, Forms

Others Qualification:

Facilitation/ Presentation Skills

Influencing/ Effective Communication

Business Partnership

Problem Solving

WHAT WE OFFER:

Comprehensive training with numerous learning and development opportunities

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