The Global Security Technology and Construction Delivery Specialist at CyrusOne plays a critical role in the delivery and operational support of physical security systems across global data center construction and MACD (Moves, Adds, Changes, Deletes) projects. This technically focused position is responsible for programming, configuring, and commissioning security applications such as access control, video management, intrusion detection, and intercom systems.
Sitting within the Global Physical Security Team, the Specialist ensures alignment with design standards, supports vendor coordination, and contributes to innovation through technology evaluation and process improvement.
Responsibilities:
Project Management
Participate in the execution of physical security technology and construction projects, focusing on programming-related deliverables.
Contribute to the development of project scopes, timelines, and resource plans, particularly around system configuration and commissioning phases.
Monitor assigned programming components, identify risks related to system readiness or vendor coordination, and escalate issues to ensure project continuity.
Maintain detailed programming documentation and asset repositories to support project tracking and future reference.
Technology Review and Selection
Conduct preliminary reviews of emerging physical security technologies, focusing on programming capabilities, system compatibility, and operational relevance.
Contribute to the evaluation and selection of new technologies by applying defined criteria and assessing vendor offerings.
Collaborate with internal teams to gather requirements and assess alignment of new technologies with operational and programming needs.
Pilot and document innovative programming tools, integrations, or automation methods to support future scalability.
Draft reports and visual summaries to support recommendations for technology adoption or enhancement.
Customer Requirement Integration
Gather and document customer security requirements with support, translating them into detailed programming specifications and system configurations.
Collaborate with design teams to ensure programming elements (e.g., device naming, IP assignments, port mapping) reflect customer expectations and standards.
Monitor construction and MACD activities to verify alignment with documented programming and operational requirements.
Work with Construction and Physical Security teams to support integration of customer expectations into live system environments.
Conduct site walkthroughs and system reviews to assist in verifying compliance with programming and security specifications.
Operational Delivery
Configure and program security applications (ACS, VMS, IDS, VIC) based on approved programming sheets and system design.
Participate in the transition of completed construction projects into operational delivery, ensuring full functionality of programmed security systems.
Support live MACD activities by implementing programming changes on active systems with minimal disruption to operations.
Troubleshoot and resolve technical issues during device installation, configuration, and commissioning phases.
Contribute to the development and delivery of training content for operational teams on implemented technologies and system configurations.
Support the documentation and monitoring of service level expectations for security operations.
Stakeholder Engagement
Respond to stakeholder inquiries and help facilitate communication between internal teams (e.g., network, infrastructure, physical security) and external partners (e.g., integrators, vendors).
Collaborate with cross-functional teams to relay programming updates and ensure alignment with project goals and operational expectations.
Serve as a technical point of contact during construction and MACD phases, helping to clarify programming-related questions and resolve issues.
Budget Management
Monitor programming-related project costs against defined budgets and assist in identifying variances or potential overruns.
Contribute to financial reporting by compiling data related to system configuration, vendor programming efforts, and lifecycle cost tracking.
Identify opportunities for cost efficiency through programming standardization and process improvements.
Performance Metrics and Reporting
Support the development of performance tracking tools and contribute to the collection of key programming and commissioning KPIs.
Assist in preparing regular status updates, highlighting programming progress, device readiness, and key project milestones or issues.
Maintain and update asset repositories to support reporting, compliance, and operational visibility.
Vendor Management
Help manage vendor communications and coordinate routine service-related tasks.
Contribute to performance tracking and assist in preparing documentation for vendor evaluations.
Team Leadership and Development
Support team collaboration by sharing technical knowledge and assisting peers with programming tasks and troubleshooting.
Actively engage in training opportunities to expand technical expertise and stay current with evolving security technologies.
Provide informal guidance to junior team members and contribute to documentation and process improvements that support team development.
Qualifications
2-4 years of experience in physical security systems programming, commissioning, or technical support, preferably in data center or enterprise environments.
Strong technical expertise with access control, video management, intrusion detection, and intercom systems.
Proven experience with platforms such as Lenel, CCure 9000, Genetec, Avigilon, Axis, Milestone, Morpho, and BioConnect.
Familiarity with networking fundamentals (IP addressing, VLANs, port mapping) and system integration.
Ability to interpret and apply security design standards, programming sheets, and device specifications.
Experience supporting MACD activities and transitioning systems from construction to operational readiness.
Strong documentation skills and proficiency in Microsoft Office, Visio, and project tracking tools (e.g., Smartsheet, Jira, or similar).
Ability to travel up to ~25%.
Education / Certifications
Associate degree or progress toward a Bachelor's degree in security management, facilities management, or a related field.
Foundational certifications (e.g., Security+ or equivalent) or training in physical security systems are desirable.
Experience or coursework related to data center operations or infrastructure environments is preferred.
CyrusOne is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
CyrusOne provides reasonable accommodation for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and any other state or local laws. We will respond to requests for reasonable accommodations to assist you in applying for positions at CyrusOne, or to submit a resume.
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If you need special assistance or an accommodation while seeking employment, please email sdubec@cyrusone.com or call: 469-289-2092. We will make a determination on your request for reasonable accommodation on a case-by-case basis.
CyrusOne is proud to be recognized as a Top Work Place by USA Today. Celebrated for our company culture, CyrusOne stands out for its commitment to core values such as community, agility, respect, an enjoyable workplace, ethics, and exceptional service. This accolade reflects CyrusOne's dedication to creating an engaging, respectful, and growth-oriented environment, underpinned by integrity, which not only enhances customer satisfaction but also contributes to the company's overall success.
CyrusOne is a leading global data center developer and operator specializing in delivering state-of-the-art digital infrastructure solutions. With more than 50 high-performance mission-critical facilities worldwide, the Company ensures the continued operation of digital infrastructure for nearly 1,000 customers, including approximately 200 Fortune 1000 companies.
CyrusOne's leading global platform of hybrid-cloud and multi-cloud deployments offers customers colocation, hyperscale, and build-to-suit environments, which help enhance the strategic connections of their essential data infrastructures and support the achievement of sustainability goals. CyrusOne data centers offer world-class flexibility, enabling clients to modernize, simplify, and rapidly respond to changing demands. Combining exceptional financial strength, a broad global footprint, and continued investment in key digital gateway markets, CyrusOne provides the world's largest companies with long-term stability and strategic advantage at scale. For more information, please visit cyrusone.com (https://protect-us.mimecast.com/s/yRv0Cv2rY1irrOmMUQ2LCm?domain=cyrusone.com/) .
All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
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