Senior Customer Integration Engineer

Allison Transmission • United States, United States • 2h ago

JOIN THE TEAM THAT'S POWERING PROGRESS

Building cities. Driving commerce. Saving lives. For over 100 years, Allison Transmission has powered the vehicles and technology that move our world forward.What powers us? Our employees. From the first person hired by James Allison in 1915 to the thousands across the globe who work for Allison today, we're driving progress everywhere because we employ top talent worldwide.

Learn more about this role and how you can begin driving your career forward!

Benefits:

The below list features some of the benefits currently available. Eligibility may be subject to the terms and conditions of governing documents and available benefits may be subject to change at the company's discretion.

Choice of medical plans with prescription coverage

Employer HSA contribution

Dental & Vision Insurance

Paid Parental Leave

Short & Long-Term Disability

Other voluntary benefits including: Critical Illness, Hospital Indemnity, Identity Theft Protection and Pet Insurance

401K with generous Company match & contribution

Accrued Paid Time Off

12 Paid Holidays

8 hours paid volunteer time per year

Robust employee wellness program

Tuition assistance program & Dependent scholarship program

On-site blood drives

Voluntary employee groups open to all who wish to participate, including: Global Women's Network, Emerging Professionals ERG, Multicultural ERG, Veterans ERG, Toastmasters Club, and more.

Job Description:

As a member of the Customer Integration team, you will have responsibilities for supporting fielded product and assessing new applications of the Allison family of products. Assignments will cover programs featuring conventional and electrified products for commercial and US wheeled Defense vehicle programs. You will be a lead subject matter expert in the performance, operation, and calibration of Allison products. The scope of your projects will be jointly developed with department management and tracked in accordance with key metrics and milestones. Throughout the integration process, collaboration with internal and external customers and suppliers will be essential.

Responsibilities:

Leverage strong knowledge of customer platforms, Allison products and organizational capabilities to lead the assessment of technical program requirements and supporting solutions

Use Allison developed software to develop vehicle predictive performance

Work directly with internal and external customers to develop and execute to project plans

Travel as required to complete installation reviews, calibration development, and perform product tests

Independently create, optimize, and validate product calibrations

Diagnose and address product findings and drive the development of corrective action recommendations

Communicate customer design direction and changes to the ATI engineering and business teams

Lead the integration of ATI's product programs at the customer's site

Support Allison field service through diagnosis and resolution of end customer issues

Qualifications and Experience:

Bachelor degree in Mechanical Engineering, Mechanical Engineering Technology, Electrical Engineering, Electrical Engineering Technology, or equivalent program

Proficient in English oral and written business communication

Experience using Microsoft Office applications (Word, Excel, PowerPoint, Project

5+ years of relevant industry experience

Strong analytical capabilities and knowledge of drive-train relevant mechanical and electrical systems

Ability to generate clear and concise formal presentations to communicate technical issues to varied audiences

Ability to work both independently and in a team environment

Strong organizational skills

Allison Transmission is an equal opportunity employer. We have opportunities for all qualified applicants regardless of age, race, color, sex, religion, creed, national origin, disability, sexual orientation, gender identity/expression or veteran status.

If you are an individual with a disability or a disabled veteran requiring assistance and/or reasonable accommodations reviewing any of the careers information, please contact us at ati+ask4max@service-now.com .

Please note that Allison Transmission will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Allison Transmission will not solicit money or banking information from applicants.

If you are an individual with a disability or a disabled veteran requiring assistance and/or reasonable accommodations reviewing any of the careers information, please contact us at 317-242-5000.

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